Summaries of Reviewed Public Complaints

When a complaint is made, typically the RCMP carries out the initial investigation into the complaint and reports back to the individual.

The public complaint process entitles individuals who are not satisfied with the RCMP's investigation and handling of their complaint to have it independently reviewed by the CRCC.

After reviewing all relevant material, the CRCC will issue either a:

• Satisfied Report the CRCC is satisfied with RCMP's handling of the complaint or;
• Interim the CRCC is not satisfied with the RCMP's handling of the complaint & Final Report the CRCC considers the RCMP's position and prepares a Final Report providing findings and recommendations to the RCMP [remedial in nature]. 

The CRCC may recommend:

• Members receive operational guidance or further training;
• RCMP policies, procedures or guidelines be clarified or amended;
• Supervisors receive guidance on their roles and responsibilities;
• Public complaint investigators receive guidance or further training regarding their role in the public complaint process;
• Public complaint investigations be carried out even though the RCMP had determined that such investigations were not necessary; and,
• The complainant be provided with an apology.

Summaries of CRCC complaint reviews are available below, including selected reviews from 2012-2020 and all reviews from 2021 onwards. These summaries have been depersonalized in order to protect the privacy of individuals who file public complaints against the RCMP.