Mission, Vision, Guiding Principles and Mandate

Mission

Deliver a robust complaint process which holds the RCMP accountable for its activities and the conduct of its members.

Vision

The CRCC will become the national leader for independent review of policing activities through the provision of a relevant, timely and transparent complaint process.

Guiding Principles

• Impartial and independent
• Accountable to the Canadian public
• Fair, equitable and credible in addressing complaints and conducting reviews, investigations and hearings
• Timely and efficient complaint process
• Foster a respectful, productive and healthy workplace
• Foster public awareness of the complaint process
• Representative of people served

Mandate

As set out in Parts VI and VII of the Royal Canadian Mounted Police Act, the mandate of the Commission is to:

• receive complaints from the public about the conduct of RCMP members;
• conduct reviews when complainants are not satisfied with the RCMP's handling of their complaints;
• initiate complaints and investigations into RCMP conduct when it is in the public interest to do so;
• review specified activities;
• report findings and make recommendations; and
• promote public awareness of the complaint process.