Report on RCMP Public Complaints 2021-2022

Canada-wide

Public Complaints Received

The Civilian Review and Complaints Commission for the RCMP accepts complaints about the on-duty conduct of RCMP members.  Complaints may also be made directly with the RCMP or the provincial authority responsible for receiving complaints.

For more information on the Commission, please see the CRCC's 2021-22 Annual Report.

Of the 3,938 public complaints filed, 2,573 were sent to the RCMP for investigation, while 1,353 did not meet the criteria set out in Part VII of the RCMP Act.

Complaints lodged with the Commission vs. RCMP

Complaints lodged with the Commission 95% vs. RCMP 5%
*1% of the complaints were lodged with the provincial/territorial authority

While the Commission and the RCMP receive a large number of public complaints each fiscal year, not all meet the complaint criteria laid out in section 45.53 of the Royal Canadian Mounted Police Act.

Text Version
Public Complaints Canada-Wide
  2017-2018 2018-2019 2019-2020 2020-2021 2021-2022
Total # of complaints received 2645 2988 3641 3361 3938
Total # of complaints meeting criteria (per section 45.53 of RCMP Act 2262 2352 2317 2273 2413

Please note: The slight variance between complaint numbers provided in the Commission's Annual Report and those provided in the Canada-wide statistics of this report can be attributed to duplication of complaints, and the fluidity of the public complaint process.

Public Complaints Finalized

The RCMP investigates public complaints* and provides the complainant with a report, finalizing the complaint.

It is important to note that complaints finalized by the RCMP within a fiscal year are not necessarily related to complaints lodged during that same time period.

For example, a complaint that is finalized in February 2022 (FY 2021-22) may have been lodged in December 2020 (FY 2021-22).

Number of Finalized Complaints Canada-Wide

Text Version

Number of Finalized Complaints Canada-Wide

  • 2017-2018: 1700
  • 2018-2019: 2248
  • 2019-2020: 2067
  • 2020-2021: 2254
  • 2021-2022: 2058

Complaints can be resolved as follows:

  • informally resolved by the RCMP;
  • investigated by the RCMP;
  • withdrawn by the complainant;
  • terminated by the RCMP

Resolution of Complaints Canada-Wide**

Text Version
Resolution of Complaints Canada-Wide**
  2017-2018 2018-2019 2019-2020 2020-2021 2021-2022
Informally resolved 780 831 713 701 727
Investigated by the RCMP 647 1028 979 1,173 928
Withdrawn by complainant 193 275 320 329 331
Terminated by the RCMP 65 114 97 76 108

*With the exception of public interest investigations, which are carried out by the Commission.

**A small number of complaints are resolved annually using a combination of two or more of the mechanisms listed above. Given that few complaints fall within this category they are not represented in the graph Resolution of Complaints Canada-Wide.

Complaints Lodged with the Commission vs. the RCMP

BY PROVINCE AND TERRITORY

Text Version
Complaints Lodged with the Commission vs. the RCM
BY PROVINCE AND TERRITORY
British Columbia Alberta Saskachewan Manitoba Ontario Quebec New Brunswick Prince Edward Island Nova Scotia Newfoundland and Labrador Yukon Northwest Territories Nunavut
Commission 95% 95% 92% 89% 99% 99% 99% 100% 94% 97% 96% 91% 92%
RCMP 3% 5% 8% 11% 1% 4% 1% 0% 6% 3% 4% 9% 8%
Provincial Authority 2% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0%

Finalized Complaints & Allegations

A complaint may contain a single allegation* or multiple allegations.

Allegations contained in public complaints are categorized during the investigation.

In 2021-22, the 2,058 finalized complaint investigations contained 5,463 allegations.

The top allegations Canada-wide are:

  • Neglect of Duty
  • Improper Attitude
  • Improper Use of Force
  • Improper Arrest
  • Irregularity in Procedure

Top five allegation categories remained unchanged in 2021-2022.

Province
Territory
Allegation Province
Territory
Allegation

BC

  1. Neglect of Duty
  2. Improper Attitude
  3. Improper Use of Force

PE

  1. Improper Attitude
  2. Neglect of Duty
  3. Improper use of Force

AB.

  1. Neglect of Duty
  2. Improper Attitude
  3. Improper Use of Force

NS

  1. Neglect of Duty
  2. Improper Attitude
  3. Improper Use of Force

SK

  1. Neglect of Duty
  2. Improper Attitude
  3. Improper Use of Force

NL

  1. Neglect of Duty
  2. Improper Attitude
  3. Improper Use of Force

MB

  1. Neglect of Duty
  2. Improper Attitude
  3. Improper Use of Force

YT

  1. Neglect of Duty
  2. Improper Attitude
  3. Irregularity in Procedure

ON

  1. Neglect of Duty
  2. Improper Attitude
  3. Improper Use of Force

NT

  1. Improper Use of Force
  2. Improper Attitude
  3. Neglect of Duty

QC

  1. Improper Attitude
  2. Improper Use of Force
  3. Neglect of Duty

NU

  1. Improper Use of Force
  2. Improper Attitude
  3. Neglect of Duty

NB

  1. Neglect of Duty
  2. Improper Attitude
  3. Improper Use of Force

 

 

*A list of all allegations is available in Appendix C of the Commission's Annual Report.

Complaints Referred to the Commission for Review

Following the RCMP's investigation of a public complaint, if a complainant is not satisfied with how the RCMP has concluded their complaint, the legislation allows them to refer their complaint to the Commission for review.

The role of the Commission is to make findings after an objective examination of the information available and to make recommendations that improve policy and performance of the RCMP and its members.
At any point during its review, The Commission may request that the RCMP investigate further.

If the Commission is satisfied with RCMP's handling of the complaint, the Chairperson issues a Satisfied Report to the RCMP Commissioner, the Minister of Public Safety, the complainant, and the member(s) involved, thereby ending the review process.

If the Commission is not satisfied with the RCMP's handling of the complaint the Chairperson will issue an Interim Report, outlining various findings and recommendations directed at the RCMP, which will be sent to the RCMP Commissioner and the Minister of Public Safety.

Once the Interim Report has been reviewed by the RCMP, the RCMP Commissioner gives notice, identifying which recommendations the RCMP will act on. If no, or a different, action is to be taken, the Commissioner must provide reasons to the Commission.

The Chairperson considers the Commissioner's Response and prepares a Final Report.

Number of Finalized Complaints Referred to Commission for Review Canada-wide

Text Version
Number of Finalized Complaints Referred to Commission for Review Canada-wide
2017-2018 2018-2019 2019-2020 2020-2021 2021-2022
229 272 296 308 242
Review Reports Issued Canada-wide
  Satisfied Reports Interim Reports Final Reports Total

2017-2018

162

59

26

247

2018-2019

164

65

26

255

2019-2020

313

57

24

394

2020-2021

196

48

78

322

2021-2022

176

54

174

404

Recommendations

In the 2021-22, the Commission made 539 recommendations. The breakdown of RCMP responses to CRCC recommendations is as follows:

Recommendations Supported by the RCMP

Text version
  Supported Partially Supported Unsupported
Nunavut 67% 4% 29%
Northwest Territories - - -
Yukon 100% - -
Newfoundland and Labrador 93% 7% -
Nova Scotia 64% 8% 28%
Prince Edward Island - - -
New Brunswick 82% 9% 9%
Quebec     100%
Ontario 100%    
Manitoba 89% 4% 7%
Saskatchewan 80% 9% 11%
Alberta 80% 3% 17%
British Columbia 86% 2% 12%

Chairperson-Initiated Complaints and Investigations

In addition to dealing with public complaints, if the Chairperson is satisfied that there are reasonable grounds to investigate the on-duty conduct of an RCMP member, the Chairperson can initiate a complaint and forward the complaint to the RCMP for investigation.

If the Chairperson determines that it is not in the public interest for the RCMP to investigate a public or Chairperson-initiated complaint, the Commission can conduct its own public interest investigation.

In 2021-22, the Commission did not initiate any Chairperson-initiated complaints or public interest investigations.

British Columbia
  • 1,798 complaints lodged representing 46% of complaints lodged Canada-wide
  • 989 complaints finalized representing 48% of complaints finalized Canada-wide

Public Complaints Received

Of the 1,798 public complaints lodged regarding the on-duty conduct of RCMP members in British Columbia between April 1, 2021, and March 31, 2022, the Commission received 1,709 complaints, while the RCMP received 58 complaints, and 31 were lodged with a provincial authority.

Complaints lodged with the Commission vs. RCMP 2021-2022

*1% of the complaints were lodged with the provincial/territorial authority

Text Version
Complaints lodged with the Commission vs. RCMP 2021-2022
British Columbia Canada-wide
RCMP 5% 4%
Commission 95% 95%

While the Commission and the RCMP receive a large number of public complaints each fiscal year, not all meet the complaint criteria laid out in section 45.53 of the Royal Canadian Mounted Police Act.

Public Complaints in British Columbia

Text Version
Public Complaints in British Columbia
2017-2018 2018-2019 2019-2020 2020-2021 2021-2022
Total # of complaints received 1095 1271 1647 1542 1798
Total # of complaints meeting criteria (per section 45.53 of RCMP Act) 981 1055 1014 1436 1226

Public Complaints Finalized

The RCMP investigates public complaints* and provides the complainant with a report, finalizing the complaint.

It is important to note that complaints finalized by the RCMP within a fiscal year are not necessarily related to complaints lodged during that same time period.

For example, a complaint that is finalized in February 2022 (FY 2021-22) may have been lodged in December 2020 (FY 2021-22).

Number of Finalized Complaints in British Columbia

Text Version
Number of Finalized Complaints in British Columbia
2017-2018 2018-2019 2019-2020 2020-2021 2021-2022
606 1025 1036 1053 989

Complaints can be resolved as follows:

  • informally resolved by the RCMP;
  • investigated by the RCMP;
  • withdrawn by the complainant;
  • terminated by the RCMP.

Resolution of Complaints in British Columbia**

Text Version
Resolution of Complaints in British Columbia**
2017-2018 2018-2019 2019-2020 2020-2021 2021-2022
Informally resolved 325 408 386 387 377
Investigated by the RCMP 175 461 479 497 433
Withdrawn by complainant 86 119 140 148 151
Terminated by the RCMP 17 37 48 44 49

*With the exception of public interest investigations, which are carried out by the Commission.

**A small number of complaints are resolved annually using a combination of two or more of the mechanisms listed above. Given that few complaints fall within this category they are not represented in the graph Resolution of Complaints in British Columbia.

Finalized Complaints & Allegations

Allegations are classified according to the following categories

  • Improper Attitude
  • Improper Use of Force
  • Improper Use of Firearms
  • Irregularity in Procedure
  • Driving Irregularity
  • Neglect of Duty
  • Statutory Offence
  • Mishandling of Property
  • Evidence Irregularity
  • Oppressive Conduct
  • Improper Arrest
  • Improper Persons / Vehicles Search
  • Improper Search of Premises
  • Policy
  • Equipment
  • Service

A full description of each of these categories is available on the CRCC website.

In 2021-22, the RCMP in British Columbia finalized 989 complaints containing 2,396 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:


Allegation & Number

Substantiated
by RCMP

Not
Substantiated by RCMP

Informally Resolved by RCMP

Terminated by RCMP

Withdrawn by complainant

Neglect of Duty

1081

86

562

259

24

150

Improper Attitude

816

40

318

346

22

90

Improper Use of Force

289

11

193

60

4

21

Improper Arrest

146

14

73

31

3

25

Improper Persons/
Vehicle Search

64

4

19

19

5

17

In 2020-21, the RCMP in British Columbia finalized 1,053 complaints containing 2,491 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number

Substantiated by RCMP

Not Substantiated by RCMP

Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Neglect of Duty

1178

89

642

290

20

137

Improper Attitude

755

28

312

294

15

104

Improper Use of Force

317

8

198

76

7

28

Improper Arrest

172

7

106

35

4

20

Irregularity in procedure

69

1

32

29

2

5

In 2019-20, the RCMP in British Columbia finalized 1036 complaints containing 2649 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number

Substantiated by RCMP

Not Substantiated by RCMP

Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Neglect of Duty

1165

85

559

339

15

167

Improper Attitude

741

37

349

265

19

71

Improper Use of Force

275

0

170

60

17

28

Improper Arrest

154

3

94

36

4

17

Improper search of premises

74

7

58

8

1

0

In 2018-19, the RCMP in British Columbia finalized 1025 complaints containing 2314 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number

Substantiated by RCMP

Not Substantiated by RCMP

Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Neglect of Duty

912

66

472

296

16

66

Improper Attitude

647

26

289

265

16

51

Improper Use of Force

249

5

163

55

6

20

Improper Arrest

182

4

114

47

2

15

Irregularity in procedure

86

2

45

29

1

9

In 2017-18, the RCMP in British Columbia finalized 606 complaints containing 1238 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant
Neglect of Duty

438

30

133

219

8

48

Improper Attitude

364

8

91

241

5

19

Improper Use of Force

119

5

48

57

0

9

Improper Arrest

94

3

44

42

0

5

Irregularity in Procedure

63

2

25

31

0

5

Complaints Referred to the Commission for Review

Following the RCMP's investigation of a public complaint, if a complainant is not satisfied with how the RCMP has concluded their complaint, the legislation allows them to refer their complaint to the Commission for review.

At any point during its review, The Commission may request that the RCMP investigate further.

If the Commission is satisfied with RCMP's handling of the complaint, the Chairperson issues a Satisfied Report to the RCMP Commissioner, the Minister of Public Safety, the complainant, and the member(s) involved, thereby ending the review process.

If the Commission is not satisfied with the RCMP's handling of the complaint the Chairperson will issue an Interim Report, outlining various findings and recommendations directed at the RCMP, which will be sent to the RCMP Commissioner and the Minister of Public Safety.

Once the Interim Report has been reviewed by the RCMP, the RCMP Commissioner gives notice, identifying which recommendations the RCMP will act on. If no, or a different, action is to be taken, the Commissioner must provide reasons to the Commission.

The Chairperson considers the Commissioner's Response, and prepares a Final Report.

In 2021-22, the Commission received 96 new requests for review concerning complaints in British Columbia.

Number of Finalized Complaints Referred to Commission for Review (BC)

Text Version
Number of Finalized Complaints Referred to Commission for Review (BC)
2017-2018 2018-2019 2019-2020 2020-2021 2021-2022
55 115 144 114 96
Review Reports Issued (BC)
  Satisfied Reports Interim Reports Final Reports Total
2017-2018 48 25 15 88
2018-2019 53 17 18 88
2019-2020 129 16 10 159
2020-2021 92 26 23 141
2021-2022 70 24 73 167

Recommendations

In the 2021-22, the Commission made 185 recommendations in British Columbia. The breakdown of RCMP responses to CRCC recommendations is as follows:

Recommendation Types Issued by the CRCC in British Columbia
Recommendation

Number

Operational Guidance

92

Apology

40

Policy Review/Amendment

28

Training/Protocol Review

15

Report Review

10

Recommendations Supported by the RCMP in British Columbia
Recommendation

Number

Supported

86%

Partially Supported

2%

Not Supported

12%

Chairperson-Initiated Complaints and Investigations

In 2021-22, the Commission Chairperson did not initiate any complaints, or public interest investigations, concerning RCMP member conduct in British Columbia.

Alberta
  • 720 complaints lodged representing 18% of complaints lodged Canada-wide
  • 409 complaints finalized representing 20% of complaints finalized Canada-wide

Public Complaints Received

Of the 720 public complaints lodged regarding the on-duty conduct of RCMP members in Alberta between April 1, 2021, and March 31, 2022, the Commission received 684 complaints, while the RCMP received 34 complaints, and 2 were lodged with a provincial authority.

Complaints lodged with the Commission vs. RCMP 2021-2022

*1% of the complaints were lodged with the provincial/territorial authority

Text Version
Complaints lodged with the Commission vs. RCMP 2020-2021
Alberta Canada-wide
RCMP 7% 6%
Commission 93% 94%

While the Commission and the RCMP receive a large number of public complaints each fiscal year, not all meet the complaint criteria laid out in section 45.53 of the Royal Canadian Mounted Police Act.

Public Complaints in Alberta

Text Version
Public Complaints in Alberta
2017-2018 2018-2019 2019-2020 2020-2021 2021-2022
Total # of complaints received 543 604 739 647 720
Total # of complaints meeting criteria (per section 45.53 of RCMP Act) 481 497 514 599 515

Public Complaints Finalized

The RCMP investigates public complaints* and provides the complainant with a report, finalizing the complaint.

It is important to note that complaints finalized by the RCMP within a fiscal year are not necessarily related to complaints lodged during that same time period.

For example, a complaint that is finalized in February 2022 (FY 2021-22) may have been lodged in December 2020 (FY 2021-22).

Number of Finalized Complaints in Alberta

Text Version
Number of Finalized Complaints in Alberta
2017-2018 2018-2019 2019-2020 2020-2021 2021-2022
399 429 420 495 409

Complaints can be resolved as follows:

  • informally resolved by the RCMP;
  • investigated by the RCMP;
  • withdrawn by the complainant;
  • terminated by the RCMP.

Resolution of Complaints in Alberta**

Text Version
Resolution of Complaints in Alberta**
2017-2018 2018-2019 2019-2020 2020-2021 2021-2022
Informally resolved 184 181 150 145 172
Investigated by the RCMP 174 181 192 268 169
Withdrawn by complainant 27 35 70 75 49
Terminated by the RCMP 9 32 22 15 25

*With the exception of public interest investigations, which are carried out by the Commission.

**A small number of complaints are resolved annually using a combination of two or more of the mechanisms listed above. Given that few complaints fall within this category they are not represented in the graph Resolution of Complaints in Alberta.

Finalized Complaints & Allegations

Allegations are classified according to the following categories

  • Improper Attitude
  • Improper Use of Force
  • Improper Use of Firearms
  • Irregularity in Procedure
  • Driving Irregularity
  • Neglect of Duty
  • Statutory Offence
  • Mishandling of Property
  • Evidence Irregularity
  • Oppressive Conduct
  • Improper Arrest
  • Improper Persons / Vehicles Search
  • Improper Search of Premises
  • Policy
  • Equipment
  • Service

A full description of each of these categories is available on the CRCC website.

In 2021-22, the RCMP in Alberta finalized 409 complaints containing 958 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated
by RCMP
Not
Substantiated by RCMP
Informally Resolved by RCMP Terminated by RCMP Withdrawn by complainant

Neglect of Duty

465

43

250

126

14

32

Improper Attitude

318

21

146

114

7

30

Improper Use of Force

88

2

53

23

8

2

Irregularity in Procedure

45

0

8

25

8

4

Improper Arrest

42

3

24

11

1

3

In 2020-21, the RCMP in Alberta finalized 495 complaints containing 1,406 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated
by RCMP
Not
Substantiated by RCMP
Informally Resolved by RCMP Terminated by RCMP Withdrawn by complainant

Neglect of Duty

763

115

465

110

10

63

Improper Attitude

402

36

245

75

4

42

Improper Use of Force

118

1

89

14

5

9

Improper Arrest

72

8

51

12

0

1

Irregularity in procedure

51

2

29

18

0

2

In 2019-20, the RCMP in Alberta finalized 420 complaints containing 1,169 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number

Substantiated by RCMP

Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Neglect of duty

532

53

319

103

14

43

Improper Attitude

287

3

124

121

4

35

Improper Use of Force

88

2

54

17

8

7

Improper Arrest

75

8

53

9

2

3

Irregularity in procedure

45

1

16

20

1

7

In 2018-19, the RCMP in Alberta finalized 429 complaints containing 1,154 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number

Substantiated by RCMP

Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Neglect of Duty

539

36

312

144

25

22

Improper Attitude

288

5

137

132

7

7

Improper Use of Force

101

1

59

23

9

9

Irregularity in procedure

55

7

25

13

4

6

Improper Arrest

50

4

29

11

3

3

In 2017-18, the RCMP in Alberta finalized 399 complaints containing 1,119 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number

Substantiated by RCMP

Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Neglect of Duty

477

39

258

156

6

18

Improper Attitude

262

12

120

115

3

12

Improper Use of Force

88

4

67

17

0

0

Improper Arrest

69

2

50

12

0

5

Irregularity in procedure

51

7

30

14

0

0

Complaints Referred to the Commission for Review

Following the RCMP's investigation of a public complaint, if a complainant is not satisfied with how the RCMP has concluded their complaint, the legislation allows them to refer their complaint to the Commission for review.

At any point during its review, The Commission may request that the RCMP investigate further.

If the Commission is satisfied with RCMP's handling of the complaint, the Chairperson issues a Satisfied Report to the RCMP Commissioner, the Minister of Public Safety, the complainant, and the member(s) involved, thereby ending the review process.

If the Commission is not satisfied with the RCMP's handling of the complaint the Chairperson will issue an Interim Report, outlining various findings and recommendations directed at the RCMP, which will be sent to the RCMP Commissioner and the Minister of Public Safety.

Once the Interim Report has been reviewed by the RCMP, the RCMP Commissioner gives notice, identifying which recommendations the RCMP will act on. If no, or a different, action is to be taken, the Commissioner must provide reasons to the Commission.

The Chairperson considers the Commissioner's Response, and prepares a Final Report.

In 2021-22, the Commission received 50 new requests for review concerning complaints in Alberta.

Number of Finalized Complaints Referred to Commission for Review (AB)

Text Version
Number of Finalized Complaints Referred to Commission for Review (AB)
2017-2018 2018-2019 2019-2020 2020-2021 2021-2022
64 60 69 91 50
Review Reports Issued (AB)
  Satisfied Reports Interim Reports Final Reports Total

2017-2018

40

15

5

60

2018-2019

44

6

3

53

2019-2020

70

16

8

94

2020-2021

37

14

12

63

2021-2022

55

12

43

110

Recommendations

In the 2021-22, the Commission made 97 recommendations in Alberta. The breakdown of RCMP responses to CRCC recommendations is as follows:

Recommendation Types Issued by the CRCC in Alberta
Recommendation Number

Operational Guidance

48

Policy Review/Amendment

16

Apology

15

Report Review

9

Training/Protocol Review

9

Recommendations Supported by the RCMP in Alberta
Recommendation

Number

Supported

80%

Partially Supported

3%

Not Supported

17%

Chairperson-Initiated Complaints and Investigations

In 2021-22, the Commission Chairperson did not initiate any complaints, or public interest investigations, concerning RCMP member conduct in Alberta.

Saskatchewan
  • 240 complaints lodged representing 6% of complaints lodged Canada-wide
  • 157 complaints finalized representing 8% of complaints finalized Canada-wide

Public Complaints Received

Of the 240 public complaints lodged regarding the on-duty conduct of RCMP members in Saskatchewan between April 1, 2021, and March 31, 2022, the Commission received 220 complaints, while the RCMP received 18 complaints, and 2 were lodged with a provincial authority.

Complaints lodged with the Commission vs. RCMP 2021-2022

*1% of the complaints were lodged with the provincial/territorial authority

Text Version
Complaints lodged with the Commission vs. RCMP 2020-2021
Saskatchewan Canada-wide
RCMP 8% 4%
Commission 92% 95%

While the Commission and the RCMP receive a large number of public complaints each fiscal year, not all meet the complaint criteria laid out in section 45.53 of the Royal Canadian Mounted Police Act.

Public Complaints in Saskatchewan

Text Version
Public Complaints in Saskatchewan
2017-2018 2018-2019 2019-2020 2020-2021 2021-2022
Total # of complaints received 235 222 260 214 240
Total # of complaints meeting criteria (per section 45.53 of RCMP Act) 210 179 190 199 179

Public Complaints Finalized

The RCMP investigates public complaints* and provides the complainant with a report, finalizing the complaint.

It is important to note that complaints finalized by the RCMP within a fiscal year are not necessarily related to complaints lodged during that same time period.

For example, a complaint that is finalized in February 2022 (FY 2021-22) may have been lodged in December 2020 (FY 2021-22).

Number of Finalized Complaints in Saskatchewan

Text Version
Number of Finalized Complaints in Saskatchewan
2017-2018 2018-2019 2019-2020 2020-2021 2021-2022
153 188 186 139 157

Complaints can be resolved as follows:

  • informally resolved by the RCMP;
  • investigated by the RCMP;
  • withdrawn by the complainant;
  • terminated by the RCMP.

Resolution of Complaints in Saskatchewan**

Text Version
Resolution of Complaints in Saskatchewan**
2017-2018 2018-2019 2019-2020 2020-2021 2021-2022
Informally resolved 72 65 52 49 52
Investigated by the RCMP 63 85 107 73 75
Withdrawn by complainant 4 25 19 16 27
Terminated by the RCMP 13 13 10 2 5

*With the exception of public interest investigations, which are carried out by the Commission.

**A small number of complaints are resolved annually using a combination of two or more of the mechanisms listed above. Given that few complaints fall within this category they are not represented in the graph Resolution of Complaints in Saskatchewan.

Finalized Complaints & Allegations

Allegations are classified according to the following categories

  • Improper Attitude
  • Improper Use of Force
  • Improper Use of Firearms
  • Irregularity in Procedure
  • Driving Irregularity
  • Neglect of Duty
  • Statutory Offence
  • Mishandling of Property
  • Evidence Irregularity
  • Oppressive Conduct
  • Improper Arrest
  • Improper Persons / Vehicles Search
  • Improper Search of Premises
  • Policy
  • Equipment
  • Service

A full description of each of these categories is available on the CRCC website.

In 2021-22, the RCMP in Saskatchewan finalized 157 complaints containing 398 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number

Substantiated by RCMP

Not Substantiated by RCMP

Informally Resolved by RCMP

Terminated by RCMP

Withdrawn by
complainant

Neglect of Duty

220

12

122

48

14

24

Improper Attitude

130

8

61

38

2

21

Improper Use of Force

24

1

17

6

0

0

Irregularity in Procedure

13

0

5

5

1

2

Mishandling of Property

11

2

5

3

0

1

In 2020-21, the RCMP in Saskatchewan finalized 139 complaints containing 430 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number

Substantiated by RCMP

Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Neglect of Duty

218

26

122

51

6

13

Improper Attitude

108

3

69

29

0

7

Improper Use of Force

39

2

13

16

0

8

Improper Arrest

25

0

16

5

0

4

Irregularity in Procedure

13

0

10

2

0

1

In 2019-20, the RCMP in Saskatchewan finalized 186 complaints containing 580 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number

Substantiated by RCMP

Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Neglect of Duty

236

14

147

42

8

25

Improper Attitude

141

0

94

33

9

5

Improper Use of Force

83

2

65

11

1

4

Improper Arrest

36

2

29

4

1

0

Improper search of premises

19

0

15

1

0

3

In 2018-19, the RCMP in Saskatchewan finalized 188 complaints containing 554 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number

Substantiated by RCMP

Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Neglect of Duty

231

18

143

45

11

14

Improper Attitude

145

2

58

66

10

9

Improper Use of Force

55

0

30

19

2

4

Improper Arrest

33

4

19

8

0

2

Improper search of premises

29

1

20

5

0

3

In 2017-18, the RCMP in Saskatchewan finalized 153 complaints containing 514 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number

Substantiated by RCMP

Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Neglect of Duty

206

21

112

59

13

1

Improper Attitude

148

8

89

45

6

0

Improper Use of Force

39

1

26

12

0

0

Improper Arrest

25

1

14

10

0

0

Improper search of premises

22

0

16

6

0

0

Complaints Referred to the Commission for Review

Following the RCMP's investigation of a public complaint, if a complainant is not satisfied with how the RCMP has concluded their complaint, the legislation allows them to refer their complaint to the Commission for review.

At any point during its review, The Commission may request that the RCMP investigate further.

If the Commission is satisfied with RCMP's handling of the complaint, the Chairperson issues a Satisfied Report to the RCMP Commissioner, the Minister of Public Safety, the complainant, and the member(s) involved, thereby ending the review process.

If the Commission is not satisfied with the RCMP's handling of the complaint the Chairperson will issue an Interim Report, outlining various findings and recommendations directed at the RCMP, which will be sent to the RCMP Commissioner and the Minister of Public Safety.

Once the Interim Report has been reviewed by the RCMP, the RCMP Commissioner gives notice, identifying which recommendations the RCMP will act on. If no, or a different, action is to be taken, the Commissioner must provide reasons to the Commission.

The Chairperson considers the Commissioner's Response, and prepares a Final Report.

In 2021-22, the Commission received 20 new requests for review concerning complaints in Saskatchewan.

Number of Finalized Complaints Referred to Commission for Review (SK)

Text Version
Number of Finalized Complaints Referred to Commission for Review (SK)
2017-2018 2018-2019 2019-2020 2020-2021 2021-2022
23 20 33 20 24
Review Reports Issued (SK)
  Satisfied Reports Interim Reports Final Reports Total

2017-2018

16

5

2

23

2018-2019

16

4

1

21

2019-2020

28

7

2

37

2020-2021

26

4

4

34

2021-2022

9

2

15

26

Recommendations

In the 2021-22, the Commission made 35 recommendations in Saskatchewan. The breakdown of RCMP responses to CRCC recommendations is as follows:

Recommendation Types Issued by the CRCC in Saskatchewan
Recommendation

Number

Operational Guidance

18

Policy Review/Amendment

6

Apology

6

Training/Protocol Review

5

Recommendations Supported by the RCMP in Saskatchewan
Recommendation

Number

Supported

80%

Partially Supported

9%

Not Supported

11%

Chairperson-Initiated Complaints and Investigations

In 2021-22, the Commission Chairperson did not initiate any complaints, or public interest investigations, concerning RCMP member conduct in Saskatchewan.

Manitoba
  • 171 complaints lodged representing 4.4% of complaints lodged Canada-wide
  • 112 complaints finalized representing 5.4% of complaints finalized Canada-wide

Public Complaints Received

Of the 171 public complaints lodged regarding the on-duty conduct of RCMP members in Manitoba between April 1, 2021, and March 31, 2022, the Commission received 152 complaints, while the RCMP received 19 complaints.

Complaints lodged with the Commission vs. RCMP 2021-2022

*1% of the complaints were lodged with the provincial/territorial authority

 

Text Version
Complaints lodged with the Commission vs. RCMP 2021-2022
Manitoba Canada-wide
RCMP 11% 4%
Commission 89% 97%

While the Commission and the RCMP receive a large number of public complaints each fiscal year, not all meet the complaint criteria laid out in section 45.53 of the Royal Canadian Mounted Police Act.

Public Complaints in Manitoba

Text Version
Public Complaints in Manitoba
2017-2018 2018-2019 2019-2020 2020-2021 2021-2022
Total # of complaints received 161 169 210 163 171
Total # of complaints meeting criteria (per section 45.53 of RCMP Act) 143 146 154 120 134

Public Complaints Finalized

The RCMP investigates public complaints* and provides the complainant with a report, finalizing the complaint.

It is important to note that complaints finalized by the RCMP within a fiscal year are not necessarily related to complaints lodged during that same time period.

For example, a complaint that is finalized in February 2022 (FY 2021-22) may have been lodged in December 2020 (FY 2021-22).

Number of Finalized Complaints in Manitoba

Text Version
Number of Finalized Complaints in Manitoba
2017-2018 2018-2019 2019-2020 2020-2021 2021-2022
121 171 132 141 112

Complaints can be resolved as follows:

  • informally resolved by the RCMP;
  • investigated by the RCMP;
  • withdrawn by the complainant;
  • terminated by the RCMP.

Resolution of Complaints in Manitoba**

Text Version
Resolution of Complaints in Manitoba**
2017-2018 2018-2019 2019-2020 2020-2021 2021-2022
Informally resolved 40 100 33 31 20
Investigated by the RCMP 57 38 73 86 66
Withdrawn by complainant 7 20 21 23 18
Terminated by the RCMP 7 13 9 1 8

*With the exception of public interest investigations, which are carried out by the Commission.

**A small number of complaints are resolved annually using a combination of two or more of the mechanisms listed above. Given that few complaints fall within this category they are not represented in the graph Resolution of Complaints in Manitoba.

Finalized Complaints & Allegations

Allegations are classified according to the following categories.

  • Improper Attitude
  • Improper Use of Force
  • Improper Use of Firearms
  • Irregularity in Procedure
  • Driving Irregularity
  • Neglect of Duty
  • Statutory Offence
  • Mishandling of Property
  • Evidence Irregularity
  • Oppressive Conduct
  • Improper Arrest
  • Improper Persons / Vehicles Search
  • Improper Search of Premises
  • Policy
  • Equipment
  • Service

A full description of each of these categories is available on the CRCC website.

In 2021-22, the RCMP in Manitoba finalized 112 complaints containing 272 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally Resolved by RCMP Terminated by RCMP Withdrawn by complainant

Neglect of Duty

153

9

111

11

5

17

Improper Attitude

70

1

40

14

3

12

Improper Use of Force

20

1

10

4

0

5

Improper Arrest

15

1

10

2

0

2

Improper Search of Premises

14

2

8

1

0

3

In 2020-21, the RCMP in Manitoba finalized 141 complaints containing 474 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Neglect of Duty

225

10

143

37

1

34

Improper Attitude

112

5

69

21

1

16

Improper Use of Force

75

3

57

9

2

4

Improper Arrest

43

1

39

2

0

1

Mishandling of Property

19

1

15

1

0

2

In 2019-20, the RCMP in Manitoba finalized 132 complaints containing 423 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Neglect of Duty

184

10

113

34

2

25

Improper Attitude

123

7

75

29

4

8

Improper Use of Force

55

1

41

2

9

2

Improper Arrest

25

2

19

3

1

0

Improper search of premise

16

0

11

0

1

4

In 2018-19, the RCMP in Manitoba finalized 171 complaints containing 445 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Neglect of Duty

160

1

105

28

7

19

Improper Attitude

139

1

93

30

1

10

Improper Use of Force

45

0

31

1

5

8

Improper Arrest

34

3

30

0

0

1

Mishandling of Property

16

2

8

6

0

0

In 2017-18, the RCMP in Manitoba finalized 121 complaints containing 382 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Neglect of Duty

135

13

57

48

8

9

Improper Attitude

111

3

70

33

0

5

Improper Use of Force

51

0

37

12

0

2

Improper search of premises

20

0

10

8

0

2

Improper Arrest

19

0

15

2

0

2

Complaints Referred to the Commission for Review

Following the RCMP's investigation of a public complaint, if a complainant is not satisfied with how the RCMP has concluded their complaint, the legislation allows them to refer their complaint to the Commission for review.

At any point during its review, The Commission may request that the RCMP investigate further.

If the Commission is satisfied with RCMP's handling of the complaint, the Chairperson issues a Satisfied Report to the RCMP Commissioner, the Minister of Public Safety, the complainant, and the member(s) involved, thereby ending the review process.

If the Commission is not satisfied with the RCMP's handling of the complaint the Chairperson will issue an Interim Report, outlining various findings and recommendations directed at the RCMP, which will be sent to the RCMP Commissioner and the Minister of Public Safety.

Once the Interim Report has been reviewed by the RCMP, the RCMP Commissioner gives notice, identifying which recommendations the RCMP will act on. If no, or a different, action is to be taken, the Commissioner must provide reasons to the Commission.

The Chairperson considers the Commissioner's Response, and prepares a Final Report.

In 2021-22, the Commission received 13 new requests for review concerning complaints in Manitoba.

Number of Finalized Complaints Referred to Commission for Review (MB)

Text Version
Number of Finalized Complaints Referred to Commission for Review (MB)
2017-2018 2018-2019 2019-2020 2020-2021 2021-2022
27 21 19 19 13
Review Reports Issued (MB)
  Satisfied Reports Interim Reports Final Reports Total

2017-2018

14

7

2

23

2018-2019

16

6

0

22

2019-2020

25

2

0

27

2020-2021

13

2

7

22

2021-2022

12

2

11

25

Recommendations

In the 2021-22, the Commission made 50 recommendations in Manitoba. The breakdown of RCMP responses to CRCC recommendations is as follows:

Recommendation Types Issued by the CRCC in Manitoba
Recommendation Number

Operational Guidance

22

Apology

13

Policy Review/Amendment

6

Training/Protocol Review

6

Report Review

3

Recommendations Supported by the RCMP in Manitoba
Recommendation Number

Supported

89%

Partially Supported

4%

Not Supported

7%

Chairperson-Initiated Complaints and Investigations

In 2021-22, the Commission Chairperson did not initiate any complaints, or public interest investigations, concerning RCMP member conduct in Manitoba.

Ontario
  • 233 complaints lodged representing 7% of complaints lodged Canada-wide
  • 24 complaints finalized representing 1% of complaints finalized Canada-wide

Public Complaints Received

Of the 233 public complaints lodged regarding the on-duty conduct of RCMP members in Ontario between April 1, 2021, and March 31, 2022, the Commission received 231 complaints, while the RCMP received 2 complaints.

Complaints lodged with the Commission vs. RCMP 2021-2022

*1% of the complaints were lodged with the provincial/territorial authority

Text Version
Complaints lodged with the Commission vs. RCMP 2020-2021
Ontario Canada-wide
RCMP 1% 4%
Commission 99% 95%

While the Commission and the RCMP receive a large number of public complaints each fiscal year, not all meet the complaint criteria laid out in section 45.53 of the Royal Canadian Mounted Police Act.

Public Complaints in Ontario

Text Version
Public Complaints in Ontario
2017-2018 2018-2019 2019-2020 2020-2021 2021-2022
Total # of complaints received 105 111 133 152 233
Total # of complaints meeting criteria (per section 45.53 of RCMP Act) 31 25 21 21 29

Public Complaints Finalized

The RCMP investigates public complaints* and provides the complainant with a report, finalizing the complaint.

It is important to note that complaints finalized by the RCMP within a fiscal year are not necessarily related to complaints lodged during that same time period.

For example, a complaint that is finalized in February 2022 (FY 2021-22) may have been lodged in December 2020 (FY 2021-22).

Number of Finalized Complaints in Ontario

Text Version
Number of Finalized Complaints in Ontario
2017-2018 2018-2019 2019-2020 2020-2021 2021-2022
20 19 25 21 24

Complaints can be resolved as follows:

  • informally resolved by the RCMP;
  • investigated by the RCMP;
  • withdrawn by the complainant;
  • terminated by the RCMP.

Resolution of Complaints in Ontario**

Text Version
Resolution of Complaints in Ontario**
2017-2018 2018-2019 2019-2020 2020-2021 2021-2022
Informally resolved 4 3 5 1 4
Investigated by the RCMP 13 10 13 21 13
Withdrawn by complainant 0 2 4 1 1
Terminated by the RCMP 3 4 3 3 6

*With the exception of public interest investigations, which are carried out by the Commission.

**A small number of complaints are resolved annually using a combination of two or more of the mechanisms listed above. Given that few complaints fall within this category they are not represented in the graph Resolution of Complaints in Ontario.

Finalized Complaints & Allegations

Allegations are classified according to the following categories.

  • Improper Attitude
  • Improper Use of Force
  • Improper Use of Firearms
  • Irregularity in Procedure
  • Driving Irregularity
  • Neglect of Duty
  • Statutory Offence
  • Mishandling of Property
  • Evidence Irregularity
  • Oppressive Conduct
  • Improper Arrest
  • Improper Persons / Vehicles Search
  • Improper Search of Premises
  • Policy
  • Equipment
  • Service

A full description of each of these categories is available on the CRCC website.

In 2021-22, the RCMP in Ontario finalized 24 complaints containing 35 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally Resolved by RCMP Terminated by RCMP Withdrawn by complainant

Neglect of Duty

16

0

12

2

1

1

Improper Attitude

14

0

9

4

0

1

Improper Use of Force

3

0

3

0

0

0

Driving Irregularity

2

2

0

0

0

0

Neglect of Duty

16

0

12

2

1

1

In 2020-21, the RCMP in Ontario finalized 26 complaints containing 55 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Improper Attitude

28

2

24

1

1

0

Neglect of Duty

17

2

11

0

3

1

Improper Use of Force

5

0

5

0

0

0

Mishandling of Property

3

0

3

0

0

0

Improper Arrest

2

0

2

0

0

0

In 2019-20, the RCMP in Ontario finalized 25 complaints containing 52 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Improper Attitude

18

1

13

3

1

0

Neglect of Duty

11

0

5

2

0

4

Improper Use of Force

6

3

2

0

1

0

Mishandling of Property

6

1

4

1

0

0

Improper Arrest

5

0

4

1

0

0

In 2018-19, the RCMP in Ontario finalized 19 complaints containing 45 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Neglect of Duty

18

0

11

2

1

4

Improper Attitude

17

1

7

2

2

5

Improper Arrest

6

0

2

0

0

4

Improper Use of Force

2

0

1

0

1

0

Mishandling of Property

1

0

1

0

0

0

In 2017-18, the RCMP in Ontario finalized 20 complaints containing 29 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Neglect of Duty

11

0

8

1

2

0

Irregularity in procedure

9

4

5

0

0

0

Improper Attitude

6

0

4

2

0

0

Driving Irregularity

2

0

1

1

0

0

Service

1

0

1

0

0

0

Complaints Referred to the Commission for Review

Following the RCMP's investigation of a public complaint, if a complainant is not satisfied with how the RCMP has concluded their complaint, the legislation allows them to refer their complaint to the Commission for review.

At any point during its review, The Commission may request that the RCMP investigate further.

If the Commission is satisfied with RCMP's handling of the complaint, the Chairperson issues a Satisfied Report to the RCMP Commissioner, the Minister of Public Safety, the complainant, and the member(s) involved, thereby ending the review process.

If the Commission is not satisfied with the RCMP's handling of the complaint the Chairperson will issue an Interim Report, outlining various findings and recommendations directed at the RCMP, which will be sent to the RCMP Commissioner and the Minister of Public Safety.

Once the Interim Report has been reviewed by the RCMP, the RCMP Commissioner gives notice, identifying which recommendations the RCMP will act on. If no, or a different, action is to be taken, the Commissioner must provide reasons to the Commission.

The Chairperson considers the Commissioner's Response, and prepares a Final Report.

In 2021-22, the Commission received 5 new requests for review concerning complaints in Ontario.

Number of Finalized Complaints Referred to Commission for Review (ON)

Text Version
Number of Finalized Complaints Referred to Commission for Review (ON)
2017-2018 2018-2019 2019-2020 2020-2021 2021-2022
27 6 4 8 5
Review Reports Issued (ON)
  Satisfied Reports Interim Reports Final Reports Total

2017-2018

7

0

0

7

2018-2019

10

0

0

10

2019-2020

5

1

0

6

2020-2021

5

0

0

5

2021-2022

8

0

1

9

Recommendations

In the 2021-22, the Commission made one recommendation in Ontario:

Recommendation Types Issued by the CRCC in Ontario
Recommendation Number
Training/Protocol Review 1
Recommendations Supported by the RCMP in Ontario
Recommendation Number

Supported

100%

Partially Supported

0%

Not Supported

0%

Chairperson-Initiated Complaints and Investigations

In 2021-22, the Commission Chairperson did not initiate any complaints, or public interest investigations, concerning RCMP member conduct in Ontario.

Quebec
  • 73 complaints lodged representing 2% of complaints lodged Canada-wide
  • 10 complaints finalized representing less than 1% of complaints finalized Canada-wide

Public Complaints Received

Of the 73 public complaints lodged regarding the on-duty conduct of RCMP members in Quebec between April 1, 2021, and March 31, 2022, the Commission received 72 complaints, while the RCMP received 1 complaint.

Complaints lodged with the Commission vs. RCMP 2021-2022


*1% of the complaints were lodged with the provincial/territorial authority

Text Version
Complaints lodged with the Commission vs. RCMP 2020-2021
Quebec Canada-wide
RCMP 1% 4%
Commission 99% 95%

While the Commission and the RCMP receive a large number of public complaints each fiscal year, not all meet the complaint criteria laid out in section 45.53 of the Royal Canadian Mounted Police Act.

Public Complaints in Quebec

Text Version
Public Complaints in Quebec
2017-2018 2018-2019 2019-2020 2020-2021 2021-2022
Total # of complaints received 35 63 55 77 73
Total # of complaints meeting criteria (per section 45.53 of RCMP Act) 10 5 3 8 11

Public Complaints Finalized

The RCMP investigates public complaints* and provides the complainant with a report, finalizing the complaint.

It is important to note that complaints finalized by the RCMP within a fiscal year are not necessarily related to complaints lodged during that same time period.

For example, a complaint that is finalized in February 2022 (FY 2021-22) may have been lodged in December 2020 (FY 2021-22).

Resolution of Complaints in Quebec**

Text Version
Resolution of Complaints in Quebec**
2017-2018 2018-2019 2019-2020 2020-2021 2021-2022
7 4 1 8 10

Complaints can be resolved as follows:

  • informally resolved by the RCMP;
  • investigated by the RCMP;
  • withdrawn by the complainant;
  • terminated by the RCMP.

Resolution of Complaints in Quebec**

Text Version
Resolution of Complaints in Quebec**
2017-2018 2018-2019 2019-2020 2020-2021 2021-2022
Informally resolved 2 0 0 4 3
Investigated by the RCMP 1 4 1 1 2
Withdrawn by complainant 0 0 0 0 1
Terminated by the RCMP 3 0 0 1 4

*With the exception of public interest investigations, which are carried out by the Commission.

**A small number of complaints are resolved annually using a combination of two or more of the mechanisms listed above. Given that few complaints fall within this category they are not represented in the graph Resolution of Complaints in Quebec.

Finalized Complaints & Allegations

Allegations are classified according to the following categories.

  • Improper Attitude
  • Improper Use of Force
  • Improper Use of Firearms
  • Irregularity in Procedure
  • Driving Irregularity
  • Neglect of Duty
  • Statutory Offence
  • Mishandling of Property
  • Evidence Irregularity
  • Oppressive Conduct
  • Improper Arrest
  • Improper Persons / Vehicles Search
  • Improper Search of Premises
  • Policy
  • Equipment
  • Service

A full description of each of these categories is available on the CRCC website.

In 2021-22, the RCMP in Quebec finalized 10 complaints containing 15 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally Resolved by RCMP Terminated by RCMP Withdrawn by complainant

Improper Attitude

7

1

2

3

0

1

Neglect of Duty

6

0

4

1

1

0

Irregularity in Procedure

2

0

2

0

0

0

In 2020-21, the RCMP in Quebec finalized 8 complaints containing 23 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Improper Attitude

5

0

3

2

0

0

Improper Use of Force

3

0

3

0

0

0

Neglect of Duty

3

0

3

0

0

0

Improper Use of Firearms

3

0

3

0

0

0

Driving Irregularity

3

0

3

0

0

0

In 2019-20, the RCMP in Quebec finalized 1 complaint containing 2 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Neglect of Duty

2

0

2

0

0

0

In 2018-19, the RCMP in Quebec finalized 4 complaints containing 6 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Neglect of Duty

5

0

5

0

0

0

Irregularity in procedure

1

0

1

0

0

0

In 2017-18, the RCMP in Quebec finalized 7 complaints containing 23 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Irregularity - Evidence

9

1

8

0

0

0

Neglect of Duty

7

0

5

0

2

0

Improper Attitude

2

0

0

1

1

0

Irregularity in procedure

2

0

1

0

1

0

Driving Irregularity

1

0

0

1

0

0

Complaints Referred to the Commission for Review

Following the RCMP's investigation of a public complaint, if a complainant is not satisfied with how the RCMP has concluded their complaint, the legislation allows them to refer their complaint to the Commission for review.

At any point during its review, The Commission may request that the RCMP investigate further.

If the Commission is satisfied with RCMP's handling of the complaint, the Chairperson issues a Satisfied Report to the RCMP Commissioner, the Minister of Public Safety, the complainant, and the member(s) involved, thereby ending the review process.

If the Commission is not satisfied with the RCMP's handling of the complaint the Chairperson will issue an Interim Report, outlining various findings and recommendations directed at the RCMP, which will be sent to the RCMP Commissioner and the Minister of Public Safety.

Once the Interim Report has been reviewed by the RCMP, the RCMP Commissioner gives notice, identifying which recommendations the RCMP will act on. If no, or a different, action is to be taken, the Commissioner must provide reasons to the Commission.

The Chairperson considers the Commissioner's Response, and prepares a Final Report.

In 2021-22, the Commission received 1 new requests for review concerning complaints in Quebec.

Number of Finalized Complaints Referred to Commission for Review (QC)

Text Version
Number of Finalized Complaints Referred to Commission for Review (QC)
2017-2018 2018-2019 2019-2020 2020-2021 2021-2022
2 4 1 0 1
Review Reports Issued (QC)
  Satisfied Reports Interim Reports Final Reports Total

2017-2018

1

0

0

1

2018-2019

0

1

0

1

2019-2020

1

0

0

1

2020-2021

2

0

0

2

2021-2022

0

0

1

1

Recommendations

In the 2021-22, the Commission made 1 recommendation in Quebec:

Recommendation Types Issued by the CRCC in Quebec
Recommendation Number

Operational Guidance

1

Recommendations Supported by the RCMP in Quebec
Recommendation Number

Supported

100%

Partially Supported

0%

Not Supported

0%

Chairperson-Initiated Complaints and Investigations

In 2021-22, the Commission Chairperson did not initiate any complaints, or public interest investigations, concerning RCMP member conduct in Quebec.

New Brunswick
  • 235 complaints lodged representing 6% of complaints lodged Canada-wide
  • 149 complaints finalized representing 7% of complaints finalized Canada-wide

Public Complaints Received

Of the 235 public complaints lodged regarding the on-duty conduct of RCMP members in New Brunswick between April 1, 2021, and March 31, 2022, the Commission received 232 complaints, while the RCMP received 3 complaints.

Complaints lodged with the Commission vs. RCMP 2021-2022

*1% of the complaints were lodged with the provincial/territorial authority

Text Version
Complaints lodged with the Commission vs. RCMP 2021-2022
New Brunswick Canada-wide
RCMP 1 % 4 %
Commission 99 % 95 %

While the Commission and the RCMP receive a large number of public complaints each fiscal year, not all meet the complaint criteria laid out in section 45.53 of the Royal Canadian Mounted Police Act.

Public Complaints in New Brunswick

Text Version
Public Complaints in New Brunswick
2017-2018 2018-2019 2019-2020 2020-2021 2021-2022
Total # of complaints received 143 173 173 141 235
Total # of complaints meeting criteria (per section 45.53 of RCMP Act) 129 148 125 109 171

Public Complaints Finalized

The RCMP investigates public complaints* and provides the complainant with a report, finalizing the complaint.

It is important to note that complaints finalized by the RCMP within a fiscal year are not necessarily related to complaints lodged during that same time period.

For example, a complaint that is finalized in February 2022 (FY 2021-22) may have been lodged in December 2020 (FY 2021-22).

Number of Finalized Complaints in New Brunswick

Text Version
Number of Finalized Complaints in New Brunswick
2017-2018 2018-2019 2019-2020 2020-2021 2021-2022
143 144 95 109 149

Complaints can be resolved as follows:

  • informally resolved by the RCMP;
  • investigated by the RCMP;
  • withdrawn by the complainant;
  • terminated by the RCMP.

Resolution of Complaints in Nouveau Brunswick**

Text Version
Resolution of Complaints in Nouveau Brunswick**
2017-2018 2018-2019 2019-2020 2020-2021 2021-2022
Informally resolved 32 25 15 26 36
Investigated by the RCMP 76 86 43 77 82
Withdrawn by complainant 29 27 37 23 31
Terminated by the RCMP 5 6 1 4 2

*With the exception of public interest investigations, which are carried out by the Commission.

**A small number of complaints are resolved annually using a combination of two or more of the mechanisms listed above. Given that few complaints fall within this category they are not represented in the graph Resolution of Complaints in New Brunswick.

Finalized Complaints & Allegations

Allegations are classified according to the following categories.

  • Improper Attitude
  • Improper Use of Force
  • Improper Use of Firearms
  • Irregularity in Procedure
  • Driving Irregularity
  • Neglect of Duty
  • Statutory Offence
  • Mishandling of Property
  • Evidence Irregularity
  • Oppressive Conduct
  • Improper Arrest
  • Improper Persons / Vehicles Search
  • Improper Search of Premises
  • Policy
  • Equipment
  • Service

A full description of each of these categories is available on the CRCC website.

In 2021-22, the RCMP in New Brunswick finalized 149 complaints containing 344 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Neglect of Duty

195

7

111

36

1

40

Improper Attitude

94

3

55

19

1

16

Improper Use of Force

37

1

36

0

0

0

Improper Arrest

9

0

7

2

0

0

Improper Search of Premises

9

0

1

2

0

6

In 2020-21, the RCMP in New Brunswick finalized 109 complaints containing 338 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Neglect of Duty

162

6

103

22

2

29

Improper Attitude

94

5

51

16

2

20

Improper Use of Force

41

0

32

4

0

5

Improper Arrest

33

1

29

1

0

2

Mishandling of Property

8

0

5

3

0

0

In 2019-20, the RCMP in New Brunswick finalized 95 complaints containing 204 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Neglect of Duty

96

1

56

11

3

25

Improper Attitude

44

4

18

9

0

13

Improper Use of Force

28

0

15

3

0

10

Improper Arrest

12

0

5

0

0

7

Mishandling of Property

10

0

4

3

0

3

In 2018-19, the RCMP in New Brunswick finalized 144 complaints containing 387 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Neglect of Duty

199

17

97

35

3

47

Improper Attitude

105

1

66

19

4

15

Improper Use of Force

33

0

19

1

1

12

Improper Arrest

26

0

11

3

0

12

Mishandling of Property

6

0

5

1

0

0

In 2017-18, the RCMP in New Brunswick finalized 143 complaints containing 348 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Neglect of Duty

173

4

86

34

11

38

Improper Attitude

97

5

56

23

0

13

Improper Use of Force

20

0

13

6

0

1

Improper Arrest

17

0

13

4

0

0

Irregularity in procedure

11

1

4

5

0

1

Complaints Referred to the Commission for Review

Following the RCMP's investigation of a public complaint, if a complainant is not satisfied with how the RCMP has concluded their complaint, the legislation allows them to refer their complaint to the Commission for review.

At any point during its review, The Commission may request that the RCMP investigate further.

If the Commission is satisfied with RCMP's handling of the complaint, the Chairperson issues a Satisfied Report to the RCMP Commissioner, the Minister of Public Safety, the complainant, and the member(s) involved, thereby ending the review process.

If the Commission is not satisfied with the RCMP's handling of the complaint the Chairperson will issue an Interim Report, outlining various findings and recommendations directed at the RCMP, which will be sent to the RCMP Commissioner and the Minister of Public Safety.

Once the Interim Report has been reviewed by the RCMP, the RCMP Commissioner gives notice, identifying which recommendations the RCMP will act on. If no, or a different, action is to be taken, the Commissioner must provide reasons to the Commission.

The Chairperson considers the Commissioner's Response, and prepares a Final Report.

In 2021-22, the Commission received 24 new requests for review concerning complaints in New Brunswick.

Number of Finalized Complaints Referred to Commission for Review (NB)

Text Version
Number of Finalized Complaints Referred to Commission for Review (NB)
2017-2018 2018-2019 2019-2020 2020-2021 2021-2022
18 20 10 17 24
Review Reports Issued (NB)
  Satisfied Reports Interim Reports Final Reports Total

2017-2018

9

1

1

11

2018-2019

10

25

0

35

2019-2020

27

4

1

32

2020-2021

10

25

0

35

2021-2022

8

5

9

22

Recommendations

In the 2021-22, the Commission made 11 recommendations in New Brunswick. The breakdown of RCMP responses to CRCC recommendations is as follows:

Recommendation Types Issued by the CRCC in New Brunswick
Recommendation Number

Apology

3

Policy Development

3

Operational Guidance

2

Policy Review/Amendment

2

Training/Protocol Review

1

Recommendations Supported by the RCMP in New Brunswick
Recommendation Number

Supported

82%

Partially Supported

9%

Not Supported

9%

Chairperson-Initiated Complaints and Investigations

In 2021-22, the Commission Chairperson did not initiate any complaints, or public interest investigations, concerning RCMP member conduct in New Brunswick

Prince Edward Island
  • 28 complaints lodged representing less than 1% of complaints lodged Canada-wide
  • 14 complaints finalized representing 1% of complaints finalized Canada-wid

Public Complaints Received

Of the 28 public complaints lodged regarding the on-duty conduct of RCMP members in Prince Edward Island between April 1, 2021, and March 31, 2022, the Commission received 28 complaints, while the RCMP received 0 complaints.

Complaints lodged with the Commission vs. RCMP 2021-2022

*1% of the complaints were lodged with the provincial/territorial authority

Text Version
Complaints lodged with the Commission vs. RCMP 2021-2022
Prince Edward Island Canada-wide
RCMP 0% 4%
Commission 100% 95%

While the Commission and the RCMP receive a large number of public complaints each fiscal year, not all meet the complaint criteria laid out in section 45.53 of the Royal Canadian Mounted Police Act.

Public Complaints in Prince Edward Island

Text Version
Public Complaints in Prince Edward Island
2017-2018 2018-2019 2019-2020 2020-2021 2021-2022
Total # of complaints received 8 23 13 16 28
Total # of complaints meeting criteria (per section 45.53 of RCMP Act) 8 21 10 12 21

Public Complaints Finalized

The RCMP investigates public complaints* and provides the complainant with a report, finalizing the complaint.

It is important to note that complaints finalized by the RCMP within a fiscal year are not necessarily related to complaints lodged during that same time period.

For example, a complaint that is finalized in February 2022 (FY 2021-22) may have been lodged in December 2020 (FY 2021-22).

Number of Finalized Complaints in Prince Edward Island

Text Version
Number of Finalized Complaints in Prince Edward Island
2017-2018 2018-2019 2019-2020 2020-2021 2020-2021
11 16 7 17 14

Complaints can be resolved as follows:

  • informally resolved by the RCMP;
  • investigated by the RCMP;
  • withdrawn by the complainant;
  • terminated by the RCMP.

Resolution of Complaints in Prince Edward Island**

Text Version
Resolution of Complaints in Prince Edward Island**
2017-2018 2018-2019 2019-2020 2020-2021 2021-2022
Informally resolved 1 3 1 2 8
Investigated by the RCMP 8 10 5 14 3
Withdrawn by complainant 2 3 1 1 3
Terminated by the RCMP 0 0 0 0 0

*With the exception of public interest investigations, which are carried out by the Commission.

**A small number of complaints are resolved annually using a combination of two or more of the mechanisms listed above. Given that few complaints fall within this category they are not represented in the graph Resolution of Complaints in Prince Edward Island.

Finalized Complaints & Allegations

Allegations are classified according to the following categories.

  • Improper Attitude
  • Improper Use of Force
  • Improper Use of Firearms
  • Irregularity in Procedure
  • Driving Irregularity
  • Neglect of Duty
  • Statutory Offence
  • Mishandling of Property
  • Evidence Irregularity
  • Oppressive Conduct
  • Improper Arrest
  • Improper Persons / Vehicles Search
  • Improper Search of Premises
  • Policy
  • Equipment
  • Service

A full description of each of these categories is available on the CRCC website.

In 2021-22, the RCMP in Prince Edward Island finalized 14 complaints containing 46 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Improper Attitude

17

0

8

5

0

4

Neglect of Duty

16

0

6

6

0

4

Improper Arrest

9

0

6

3

0

0

Mishandling of Property

2

0

0

2

0

0

Irregularity – Evidence

2

0

0

2

0

0

In 2020-21, the RCMP in Prince Edward Island finalized 17 complaints containing 20 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Neglect of Duty

22

0

21

1

0

0

Improper Attitude

10

1

7

1

0

1

Improper Use of Force

4

0

4

0

0

0

Mishandling of Property

2

0

2

0

0

0

Improper Arrest

1

0

1

0

0

0

In 2019-20, the RCMP in Prince Edward Island finalized 7 complaints containing 20 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Improper Attitude

9

1

6

2

0

0

Neglect of Duty

7

4

2

0

0

1

Improper Use of Force

3

0

3

0

0

0

Improper Arrest

1

0

1

0

0

0

In 2018-19, the RCMP in Prince Edward Island finalized 16 complaints containing 49 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Neglect of Duty

22

0

18

0

4

0

Improper Attitude

11

2

5

3

0

1

Improper Use of Firearms

5

0

5

0

0

0

Improper Use of Force

4

0

1

1

0

2

Mishandling of Property

3

0

3

0

0

0

In 2017-18, the RCMP in Prince Edward Island finalized 11 complaints containing 41 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Neglect of Duty

16

0

15

1

0

0

Improper Arrest

7

1

6

0

0

0

Improper Attitude

5

0

4

0

0

1

Improper Persons or
Vehicles Search

5

0

5

0

0

0

Improper Use of Force

3

0

3

0

0

0

Complaints Referred to the Commission for Review

Following the RCMP's investigation of a public complaint, if a complainant is not satisfied with how the RCMP has concluded their complaint, the legislation allows them to refer their complaint to the Commission for review.

At any point during its review, The Commission may request that the RCMP investigate further.

If the Commission is satisfied with RCMP's handling of the complaint, the Chairperson issues a Satisfied Report to the RCMP Commissioner, the Minister of Public Safety, the complainant, and the member(s) involved, thereby ending the review process.

If the Commission is not satisfied with the RCMP's handling of the complaint the Chairperson will issue an Interim Report, outlining various findings and recommendations directed at the RCMP, which will be sent to the RCMP Commissioner and the Minister of Public Safety.

Once the Interim Report has been reviewed by the RCMP, the RCMP Commissioner gives notice, identifying which recommendations the RCMP will act on. If no, or a different, action is to be taken, the Commissioner must provide reasons to the Commission.

The Chairperson considers the Commissioner's Response, and prepares a Final Report.

In 2021-22, the Commission received new request for review concerning complaints in Prince Edward Island.

Number of Finalized Complaints Referred to Commission for Review (PE)

Text Version
Number of Finalized Complaints Referred to Commission for Review (PE)
2017-2018 2018-2019 2019-2020 2020-2021 2021-2022
2 1 2 1 2
Review Reports Issued (PE)
  Satisfied Reports Interim Reports Final Reports Total

2017-2018

2

0

0

2

2018-2019

2

0

0

2

2019-2020

2

1

0

3

2020-2021

1

0

0

1

2021-2022

1

0

1

2

Recommendations

In the 2021-22, the Commission made did not make any recommendations in Prince Edward Island.

Chairperson-Initiated Complaints and Investigations

In 2021-22, the Commission Chairperson did not initiate any complaints, or public interest investigations, concerning RCMP member conduct in Prince Edward Island.

Nova Scotia
  • 217 complaints lodged representing 5.5% of complaints lodged Canada-wide
  • 133 complaints finalized representing 6.5% of complaints finalized Canada-wide

Public Complaints Received

Of the 217 public complaints lodged regarding the on-duty conduct of RCMP members in Nova Scotia between April 1, 2021, and March 31, 2022, the Commission received 209 complaints, while the RCMP received 8 complaints.

Complaints lodged with the Commission vs. RCMP 2021-2022

*1% of the complaints were lodged with the provincial/territorial author

Text Version
Complaints lodged with the Commission vs. RCMP 2021-2022
Nova Scotia Canada-wide
RCMP 4% 4%
Commission 96% 95%

While the Commission and the RCMP receive a large number of public complaints each fiscal year, not all meet the complaint criteria laid out in section 45.53 of the Royal Canadian Mounted Police Act.

Public Complaints in Nova Scotia

Text Version
Public Complaints in Nova Scotia
2017-2018 2018-2019 2019-2020 2020-2021 2021-2022
Total # of complaints received 154 178 219 242 217
Total # of complaints meeting criteria (per section 45.53 of RCMP Act) 138 147 167 151 169

Public Complaints Finalized

The RCMP investigates public complaints* and provides the complainant with a report, finalizing the complaint.

It is important to note that complaints finalized by the RCMP within a fiscal year are not necessarily related to complaints lodged during that same time period.

For example, a complaint that is finalized in February 2022 (FY 2021-22) may have been lodged in December 2020 (FY 2021-22).

Number of Finalized Complaints in Nova Scotia

Text Version
Number of Finalized Complaints in Nova Scotia
2017-2018 2018-2019 2019-2020 2020-2021 2021-2022
138 121 77 140 133

Complaints can be resolved as follows:

  • informally resolved by the RCMP;
  • investigated by the RCMP;
  • withdrawn by the complainant;
  • terminated by the RCMP.

Resolution of Complaints in Nova Scotia**

Text Version
Resolution of Complaints in Nova Scotia**
2017-2018 2018-2019 2019-2020 2020-2021 2020-2021
Informally resolved 61 52 43 45 40
Investigated by the RCMP 56 51 20 73 60
Withdrawn by complainant 16 14 13 20 34
Terminated by the RCMP 5 4 2 3 3

*With the exception of public interest investigations, which are carried out by the Commission.

**A small number of complaints are resolved annually using a combination of two or more of the mechanisms listed above. Given that few complaints fall within this category they are not represented in the graph Resolution of Complaints in Nova Scotia.

Finalized Complaints & Allegations

Allegations are classified according to the following categories.

  • Improper Attitude
  • Improper Use of Force
  • Improper Use of Firearms
  • Irregularity in Procedure
  • Driving Irregularity
  • Neglect of Duty
  • Statutory Offence
  • Mishandling of Property
  • Evidence Irregularity
  • Oppressive Conduct
  • Improper Arrest
  • Improper Persons / Vehicles Search
  • Improper Search of Premises
  • Policy
  • Equipment
  • Service

A full description of each of these categories is available on the CRCC website.

In 2021-22, the RCMP in Nova Scotia finalized 133 complaints containing 289 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Neglect of Duty

147

14

16

92

0

25

Improper Attitude

109

4

36

38

0

31

Improper Use of Force

20

0

2

17

0

1

Improper Arrest

13

2

3

7

0

1

Irregularity in Procedure

11

1

4

4

1

1

In 2020-21, the RCMP in Nova Scotia finalized 140 complaints containing 339 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Neglect of Duty

174

10

113

35

1

15

Improper Attitude

117

3

67

32

1

14

Improper Use of Force

20

0

18

2

0

0

Improper Arrest

16

0

10

3

0

3

Improper search of premises

12

0

12

0

0

0

In 2019-20, the RCMP in Nova Scotia finalized 77 complaints containing 172 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Neglect of Duty

77

6

26

34

0

11

Improper Attitude

53

0

22

25

1

5

Improper Use of Force

13

0

6

4

0

3

Irregularity in procedure

11

0

6

4

0

1

Mishandling of Property

4

0

4

0

0

0

In 2018-19, the RCMP in Nova Scotia finalized 121 complaints containing 281 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Neglect of Duty

126

6

70

38

2

10

Improper Attitude

87

1

38

41

2

5

Improper Use of Force

25

0

14

7

1

3

Improper search of premises

13

0

10

3

0

0

Mishandling of Property

9

6

0

3

0

0

In 2017-18, the RCMP in Nova Scotia finalized 138 complaints containing 299 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Neglect of Duty

125

7

65

51

1

1

Improper Attitude

74

2

42

29

0

1

Mishandling of Property

20

0

18

2

0

0

Oppressive Conduct

15

0

11

3

1

0

Improper Use of Force

13

0

13

0

0

0

Complaints Referred to the Commission for Review

Following the RCMP's investigation of a public complaint, if a complainant is not satisfied with how the RCMP has concluded their complaint, the legislation allows them to refer their complaint to the Commission for review.

At any point during its review, The Commission may request that the RCMP investigate further.

If the Commission is satisfied with RCMP's handling of the complaint, the Chairperson issues a Satisfied Report to the RCMP Commissioner, the Minister of Public Safety, the complainant, and the member(s) involved, thereby ending the review process.

If the Commission is not satisfied with the RCMP's handling of the complaint the Chairperson will issue an Interim Report, outlining various findings and recommendations directed at the RCMP, which will be sent to the RCMP Commissioner and the Minister of Public Safety.

Once the Interim Report has been reviewed by the RCMP, the RCMP Commissioner gives notice, identifying which recommendations the RCMP will act on. If no, or a different, action is to be taken, the Commissioner must provide reasons to the Commission.

The Chairperson considers the Commissioner's Response, and prepares a Final Report.

In 2021-22, the Commission received 26 new requests for review concerning complaints in Nova Scotia.

Number of Finalized Complaints Referred to Commission for Review (NS)

Text Version
Number of Finalized Complaints Referred to Commission for Review (NS)
2017-2018 2018-2019 2019-2020 2020-2021 2021-2022
22 16 7 22 26
Review Reports Issued (NS)
  Satisfied Reports Interim Reports Final Reports Total

2017-2018

15

4

0

19

2018-2019

9

3

0

12

2019-2020

17

4

3

24

2020-2021

7

1

4

12

2021-2022

9

5

9

23

Recommendations

In the 2021-22, the Commission made 23 recommendations in Nova Scotia. The breakdown of RCMP responses to CRCC recommendations is as follows:

Recommendation Types Issued by the CRCC in Nova Scotia
Recommendation Number

Operational Guidance

11

Training/Protocol Review

4

Apology

3

Report Review

3

Policy Review/Amendment

2

Recommendations Supported by the RCMP in Nova Scotia
Recommendation Number

Supported

64%

Partially Supported

8%

Not Supported

28%

Chairperson-Initiated Complaints and Investigations

In 2021-22, the Commission Chairperson did not initiate any complaints, or public interest investigations, concerning RCMP member conduct in Nova Scotia.

Newfoundland and Labrador
  • 92 complaints lodged representing 2% of complaints lodged Canada-wide
  • 24 complaints finalized representing 1% of complaints finalized Canada-wide

Public Complaints Received

Of the 92 public complaints lodged regarding the on-duty conduct of RCMP members in Newfoundland and Labrador between April 1, 2021, and March 31, 2022, the Commission received 89 complaints, while the RCMP received 3 complaints.

Complaints lodged with the Commission vs. RCMP 2021-2022

*1% of the complaints were lodged with the provincial/territorial authority

Text Version
Complaints lodged with the Commission vs. RCMP 2021-2021
Newfoundland and Labrador Canada-wide
RCMP 3% 5%
Commission 97% 95%

While the Commission and the RCMP receive a large number of public complaints each fiscal year, not all meet the complaint criteria laid out in section 45.53 of the Royal Canadian Mounted Police Act.

Public Complaints in Newfoundland and Labrador

Text Version
Public Complaints in Newfoundland and Labrador
2017-2018 2018-2019 2019-2020 2020-2021 2021-2022
Total # of complaints received 61 66 68 64 92
Total # of complaints meeting criteria (per section 45.53 of RCMP Act) 55 61 51 45 67

Public Complaints Finalized

The RCMP investigates public complaints* and provides the complainant with a report, finalizing the complaint.

It is important to note that complaints finalized by the RCMP within a fiscal year are not necessarily related to complaints lodged during that same time period.

For example, a complaint that is finalized in February 2022 (FY 2021-22) may have been lodged in December 2020 (FY 2021-22).

Number of Finalized Complaints in Newfoundland and Labrador

Text Version
Number of Finalized Complaints in Newfoundland and Labrador
2017-2018 2018-2019 2019-2020 2020-2021 2021-2022
46 54 32 45 24

Complaints can be resolved as follows:

  • informally resolved by the RCMP;
  • investigated by the RCMP;
  • withdrawn by the complainant;
  • terminated by the RCMP.

Resolution of Complaints in Newfoundland and Labrador**

Text Version
Resolution of Complaints in Newfoundland and Labrador**
2017-2018 2018-2019 2019-2020 2020-2021 2021-2022
Informally resolved 28 19 10 5 7
Investigated by the RCMP 11 18 17 20 11
Withdrawn by complainant 7 14 6 7 5
Terminated by the RCMP 0 3 0 1 1

*With the exception of public interest investigations, which are carried out by the Commission.

**A small number of complaints are resolved annually using a combination of two or more of the mechanisms listed above. Given that few complaints fall within this category they are not represented in the graph Resolution of Complaints in Newfoundland and Labrador.

Finalized Complaints & Allegations

Allegations are classified according to the following categories.

  • Improper Attitude
  • Improper Use of Force
  • Improper Use of Firearms
  • Irregularity in Procedure
  • Driving Irregularity
  • Neglect of Duty
  • Statutory Offence
  • Mishandling of Property
  • Evidence Irregularity
  • Oppressive Conduct
  • Improper Arrest
  • Improper Persons / Vehicles Search
  • Improper Search of Premises
  • Policy
  • Equipment
  • Service

A full description of each of these categories is available on the CRCC website.

In 2021-22, the RCMP in Newfoundland and Labrador finalized 24 complaints containing 55 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Neglect of Duty

31

1

18

5

0

7

Improper Attitude

17

1

8

3

0

5

Improper Use of Force

3

0

2

0

1

0

Oppressive Conduct

2

0

1

0

0

1

Driving Irregularity

1

0

0

1

0

0

In 2020-21, the RCMP in Newfoundland and Labrador finalized 45 complaints containing 97 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Neglect of Duty

59

3

41

3

3

9

Improper Attitude

20

1

10

4

0

5

Improper Use of Force

7

0

5

1

0

1

Irregularity in procedure

6

0

1

1

3

1

Improper search of premises

5

0

5

0

0

0

In 2019-20, the RCMP in Newfoundland and Labrador finalized 32 complaints containing 79 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Neglect of Duty

39

0

19

8

0

12

Improper Attitude

26

1

12

6

0

7

Improper Use of Force

4

0

1

0

0

3

Improper Arrest

3

0

2

1

0

0

Mishandling of Property

3

0

2

1

0

0

In 2018-19, the RCMP in Newfoundland and Labrador finalized 54 complaints containing 128 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Neglect of Duty

57

0

16

20

2

19

Improper Attitude

28

1

10

14

0

3

Improper Use of Force

16

0

12

0

0

4

Improper Arrest

15

2

10

3

0

0

Improper search of premises

4

0

1

2

0

1

In 2017-18, the RCMP in Newfoundland and Labrador finalized 46 complaints containing 90 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Neglect of Duty

43

0

22

16

0

5

Improper Attitude

25

0

8

16

0

1

Improper Use of Force

7

0

3

4

0

0

Mishandling of Property

5

0

4

1

0

0

Oppressive Conduct

3

0

2

1

0

0

Complaints Referred to the Commission for Review

Following the RCMP's investigation of a public complaint, if a complainant is not satisfied with how the RCMP has concluded their complaint, the legislation allows them to refer their complaint to the Commission for review.

At any point during its review, The Commission may request that the RCMP investigate further.

If the Commission is satisfied with RCMP's handling of the complaint, the Chairperson issues a Satisfied Report to the RCMP Commissioner, the Minister of Public Safety, the complainant, and the member(s) involved, thereby ending the review process.

If the Commission is not satisfied with the RCMP's handling of the complaint the Chairperson will issue an Interim Report, outlining various findings and recommendations directed at the RCMP, which will be sent to the RCMP Commissioner and the Minister of Public Safety.

Once the Interim Report has been reviewed by the RCMP, the RCMP Commissioner gives notice, identifying which recommendations the RCMP will act on. If no, or a different, action is to be taken, the Commissioner must provide reasons to the Commission.

The Chairperson considers the Commissioner's Response, and prepares a Final Report.

In 2021-22, the Commission received new requests for review concerning complaints in Newfoundland and Labrador.

Number of Finalized Complaints Referred to Commission for Review (NL)

Text Version
Number of Finalized Complaints Referred to Commission for Review (NL)
2017-2018 2018-2019 2019-2020 2020-2021 2021-2021
4 3 2 8 3
Review Reports Issued (NL)
  Satisfied Reports Interim Reports Final Reports Total

2017-2018

4

0

0

4

2018-2019

4

2

1

7

2019-2020

6

2

0

8

2020-2021

0

0

2

2

2021-2022

3

2

4

9

Recommendations

In the 2021-22, the Commission made 12 recommendations in Newfoundland and Labrador. The breakdown of RCMP responses to CRCC recommendations is as follows:

Recommendation Types Issued by the CRCC in Newfoundland and Labrador
Recommendation Number

Operational Guidance

3

Suitability/Quality Review

3

Apology

2

Training/Protocol Review

2

Record/Document Modification

2

Recommendations Supported by the RCMP in Newfoundland and Labrador
Recommendation Number

Supported

93%

Partially Supported

7%

Not Supported

0%

Chairperson-Initiated Complaints and Investigations

In 2021-22, the Commission Chairperson did not initiate any complaints, or public interest investigations, concerning RCMP member conduct in Newfoundland and Labrador.

Yukon
  • 51 complaints lodged representing 1% of complaints lodged Canada-wide
  • 12 complaints finalized representing 1% of complaints finalized Canada-wide

Public Complaints Received

Of the 51 public complaints lodged regarding the on-duty conduct of RCMP members in Yukon between April 1, 2021, and March 31, 2022, the Commission received 49 complaints, while the RCMP received 2 complaints.

Complaints lodged with the Commission vs. RCMP 2021-2022

*1% of the complaints were lodged with the provincial/territorial author

Text Version
Complaints lodged with the Commission vs. RCMP 2021-2022
Yukon Canada-wide
RCMP 4% 4%
Commission 96% 95%

While the Commission and the RCMP receive a large number of public complaints each fiscal year, not all meet the complaint criteria laid out in section 45.53 of the Royal Canadian Mounted Police Act.

Public Complaints in Yukon

Text Version
Public Complaints in Yukon
2017-2018 2018-2019 2019-2020 2020-2021 2021-2022
Total # of complaints received 28 22 28 33 51
Total # of complaints meeting criteria (per section 45.53 of RCMP Act) 27 18 24 22 28

Public Complaints Finalized

The RCMP investigates public complaints* and provides the complainant with a report, finalizing the complaint.

It is important to note that complaints finalized by the RCMP within a fiscal year are not necessarily related to complaints lodged during that same time period.

For example, a complaint that is finalized in February 2022 (FY 2021-22) may have been lodged in December 2020 (FY 2021-22).

Number of Finalized Complaints in Yukon

Text Version
Number of Finalized Complaints in Yukon
2017-2018 2018-2019 2019-2020 2020-2021 2021-2022
26 17 15 22 12

Complaints can be resolved as follows:

  • informally resolved by the RCMP;
  • investigated by the RCMP;
  • withdrawn by the complainant;
  • terminated by the RCMP.

Resolution of Complaints in Yukon**

Text Version
Resolution of Complaints in Yukon**
2017-2018 2018-2019 2019-2020 2020-2021 2021-2022
Informally resolved 9 7 6 6 2
Investigated by the RCMP 11 8 8 23 8
Withdrawn by complainant 5 2 1 4 2
Terminated by the RCMP 1 0 0 0 0

*With the exception of public interest investigations, which are carried out by the Commission.

**A small number of complaints are resolved annually using a combination of two or more of the mechanisms listed above. Given that few complaints fall within this category they are not represented in the graph Resolution of Complaints in Yukon.

Finalized Complaints & Allegations

Allegations are classified according to the following categories.

  • Improper Attitude
  • Improper Use of Force
  • Improper Use of Firearms
  • Irregularity in Procedure
  • Driving Irregularity
  • Neglect of Duty
  • Statutory Offence
  • Mishandling of Property
  • Evidence Irregularity
  • Oppressive Conduct
  • Improper Arrest
  • Improper Persons / Vehicles Search
  • Improper Search of Premises
  • Policy
  • Equipment
  • Service

A full description of each of these categories is available on the CRCC website.

In 2021-22, the RCMP in Yukon finalized 12 complaints containing 33 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Neglect of Duty

17

0

15

1

0

1

Improper Attitude

13

0

12

1

0

0

Irregularity in Procedure

2

0

2

0

0

0

Mishandling of Property

1

0

0

0

0

1

In 2020-21, the RCMP in Yukon finalized 33 complaints containing 77 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Neglect of Duty

37

6

28

3

0

0

Improper Attitude

16

1

12

2

0

1

Improper Use of Force

9

0

7

0

0

2

Improper Arrest

8

0

5

3

0

0

Irregularity in procedure

7

2

5

0

0

0

In 2019-20, the RCMP in Yukon finalized 15 complaints containing 42 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Neglect of Duty

16

2

9

5

0

0

Improper Use of Force

8

0

7

1

0

0

Mishandling of Property

8

0

8

0

0

0

Improper Attitude

7

0

3

3

0

1

Improper Arrest

2

0

2

0

0

0

In 2018-19, the RCMP in Yukon finalized 17 complaints containing 45 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Improper Attitude

15

0

9

6

0

0

Neglect of Duty

14

0

11

3

0

0

Mishandling of Property

5

1

4

0

0

0

Improper Use of Force

4

0

2

2

0

0

Irregularity in Procedure

4

0

3

1

0

0

In 2017-18, the RCMP in Yukon finalized 26 complaints containing 36 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Neglect of Duty

19

1

14

3

0

1

Improper Use of Force

8

0

4

4

0

0

Improper Attitude

5

0

2

2

0

1

Mishandling of Property

2

0

2

0

0

0

Irregularity - Evidence

1

0

1

0

0

0

Complaints Referred to the Commission for Review

Following the RCMP's investigation of a public complaint, if a complainant is not satisfied with how the RCMP has concluded their complaint, the legislation allows them to refer their complaint to the Commission for review.

At any point during its review, The Commission may request that the RCMP investigate further.

If the Commission is satisfied with RCMP's handling of the complaint, the Chairperson issues a Satisfied Report to the RCMP Commissioner, the Minister of Public Safety, the complainant, and the member(s) involved, thereby ending the review process.

If the Commission is not satisfied with the RCMP's handling of the complaint the Chairperson will issue an Interim Report, outlining various findings and recommendations directed at the RCMP, which will be sent to the RCMP Commissioner and the Minister of Public Safety.

Once the Interim Report has been reviewed by the RCMP, the RCMP Commissioner gives notice, identifying which recommendations the RCMP will act on. If no, or a different, action is to be taken, the Commissioner must provide reasons to the Commission.

The Chairperson considers the Commissioner's Response, and prepares a Final Report.

In 2021-22, the Commission received 2 new requests for review concerning complaints in Yukon.

Number of Finalized Complaints Referred to Commission for Review (YT)

Text Version
Number of Finalized Complaints Referred to Commission for Review (YT)
2017-2018 2018-2019 2019-2020 2020-2021 2021-2022
3 1 0 4 2
Review Reports Issued (YT)
  Satisfied Reports Interim Reports Final Reports Total

2017-2018

6

0

1

7

2018-2019

0

1

3

4

2019-2020

0

2

0

2

2020-2021

2

0

0

2

2021-2022

1

1

3

5

Recommendations

In the 2021-22, the Commission made 2 recommendations in Yukon. The breakdown of RCMP responses to CRCC recommendations is as follows:

Recommendation Types Issued by the CRCC in Yukon
Recommendation Number

Reimbursement

1

Suitability/Quality Review

1

Recommendations Supported by the RCMP in Yukon
Recommendation Number

Supported

100%

Chairperson-Initiated Complaints and Investigations

In 2021-22, the Commission Chairperson did not initiate any complaints, or public interest investigations, concerning RCMP member conduct in Yukon.

Northwest Territories
  • 11 complaints lodged representing less than 1% of complaints lodged Canada-wide
  • 12 complaints finalized representing less than 1% of complaints finalized Canada-wide

Public Complaints Received

Of the 11 public complaints lodged regarding the on-duty conduct of RCMP members in the Northwest Territories between April 1, 2021, and March 31, 2022, the Commission received 10 complaints, while the RCMP received 1 complaint.

Complaints lodged with the Commission vs. RCMP 2021-2022

*1% of the complaints were lodged with the provincial/territorial authority

Text Version
Complaints lodged with the Commission vs. RCMP 2021-2022
Northwest Territories Canada-wide
RCMP 9% 4%
Commission 91% 95%

While the Commission and the RCMP receive a large number of public complaints each fiscal year, not all meet the complaint criteria laid out in section 45.53 of the Royal Canadian Mounted Police Act.

Public Complaints in Northwest Territories

Text Version
Public Complaints in Northwest Territories
2017-2018 2018-2019 2019-2020 2020-2021 2021-2022
Total # of complaints received 33 32 32 18 11
Total # of complaints meeting criteria (per section 45.53 of RCMP Act) 31 27 22 16 10

Public Complaints Finalized

The RCMP investigates public complaints* and provides the complainant with a report, finalizing the complaint.

It is important to note that complaints finalized by the RCMP within a fiscal year are not necessarily related to complaints lodged during that same time period.

For example, a complaint that is finalized in February 2022 (FY 2021-22) may have been lodged in December 2020 (FY 2021-22).

Number of Finalized Complaints in Northwest Territories

Text Version
Number of Finalized Complaints in Northwest Territories
2017-2018 2018-2019 2019-2020 2020-2021 2021-2022
26 21 19 20 12

Complaints can be resolved as follows:

  • informally resolved by the RCMP;
  • investigated by the RCMP;
  • withdrawn by the complainant;
  • terminated by the RCMP.

Resolution of Complaints in Northwest Territories**

Text Version
Resolution of Complaints in Northwest Territories**
2017-2018 2018-2019 2019-2020 2020-2021 2021-2022
Informally resolved 22 12 5 4 4
Investigated by the RCMP 2 4 11 12 3
Withdrawn by complainant 1 5 3 5 4
Terminated by the RCMP 1 0 1 0 1

*With the exception of public interest investigations, which are carried out by the Commission.

**A small number of complaints are resolved annually using a combination of two or more of the mechanisms listed above. Given that few complaints fall within this category they are not represented in the graph Resolution of Complaints in Northwest Territories.

Finalized Complaints & Allegations

Allegations are classified according to the following categories.

  • Improper Attitude
  • Improper Use of Force
  • Improper Use of Firearms
  • Irregularity in Procedure
  • Driving Irregularity
  • Neglect of Duty
  • Statutory Offence
  • Mishandling of Property
  • Evidence Irregularity
  • Oppressive Conduct
  • Improper Arrest
  • Improper Persons / Vehicles Search
  • Improper Search of Premises
  • Policy
  • Equipment
  • Service

A full description of each of these categories is available on the CRCC website.

In 2021-22, the RCMP in the Northwest Territories finalized 10 complaints containing 45 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number

Substantiated by RCMP

Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Improper Use of Force

24

0

21

0

2

1

Improper Attitude

7

1

1

2

0

3

Neglect of Duty

6

0

3

2

0

1

Improper Arrest

5

0

2

0

0

3

Improper Persons/ Vehicle Search

3

0

0

0

2

1

In 2020-21, the RCMP in the Northwest Territories finalized 20 complaints containing 65 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number

Substantiated by RCMP

Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Improper Attitude

27

2

17

5

0

3

Neglect of Duty

16

1

12

2

0

1

Improper Use of Force

11

0

10

0

1

0

Irregularity in procedure

9

0

5

4

0

0

Improper search of premises

2

0

0

0

0

2

In 2019-20, the RCMP in Northwest Territories finalized 19 complaints containing 55 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number

Substantiated by RCMP

Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Neglect of Duty

13

0

9

3

1

0

Improper Attitude

13

0

10

1

0

2

Improper Arrest

9

0

6

1

0

2

Irregularity in procedure

6

0

3

3

0

0

Improper Use of Force

5

0

5

0

0

0

In 2018-19, the RCMP in Northwest Territories finalized 21 complaints containing 35 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number

Substantiated by RCMP

Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Improper Attitude

14

2

3

8

0

1

Improper Use of Force

9

0

6

2

0

1

Neglect of Duty

8

0

3

2

0

3

Improper Arrest

2

0

0

2

0

0

Improper Use of Firearms

1

0

0

1

0

0

In 2017-18, the RCMP in Northwest Territories finalized 26 complaints containing 52 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number

Substantiated by RCMP

Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Improper Attitude

19

0

1

16

1

1

Neglect of Duty

19

0

2

16

0

1

Improper Arrest

7

0

2

4

0

1

Improper Use of Force

5

0

0

5

0

0

Mishandling of Property

1

0

0

0

1

0

Complaints Referred to the Commission for Review

Following the RCMP's investigation of a public complaint, if a complainant is not satisfied with how the RCMP has concluded their complaint, the legislation allows them to refer their complaint to the Commission for review.

At any point during its review, The Commission may request that the RCMP investigate further.

If the Commission is satisfied with RCMP's handling of the complaint, the Chairperson issues a Satisfied Report to the RCMP Commissioner, the Minister of Public Safety, the complainant, and the member(s) involved, thereby ending the review process.

If the Commission is not satisfied with the RCMP's handling of the complaint the Chairperson will issue an Interim Report, outlining various findings and recommendations directed at the RCMP, which will be sent to the RCMP Commissioner and the Minister of Public Safety.

Once the Interim Report has been reviewed by the RCMP, the RCMP Commissioner gives notice, identifying which recommendations the RCMP will act on. If no, or a different, action is to be taken, the Commissioner must provide reasons to the Commission.

The Chairperson considers the Commissioner's Response, and prepares a Final Report.

In 2021-22, the Commission received 1 new request for review concerning complaints in the Northwest Territories.

Number of Finalized Complaints Referred to Commission for Review (NT)

Text Version

Number of Finalized Complaints Referred to Commission for Review (NT)

  • 2017-18: 0
  • 2018-19: 0
  • 2019-20: 1
  • 2020-21: 0
  • 2021-22: 1
Review Reports Issued (NT)
  Satisfied Reports Interim Reports Final Reports Total

2017-2018

0

2

0

2

2018-2019

0

0

0

0

2019-2020

0

0

0

0

2020-2021

1

0

2

3

2021-2022

0

0

0

0

Recommendations

In the 2021-22, the Commission made 0 recommendations in the Northwest Territories.

Chairperson-Initiated Complaints and Investigations

In 2021-22, the Commission Chairperson did not initiate any complaints, or public interest investigations, concerning RCMP member conduct in the Northwest Territories.

Nunavut
  • 12 complaints lodged representing less than 1% of complaints lodged Canada-wide
  • 12 complaints finalized representing less than 1% of complaints finalized Canada-wide

Public Complaints Received

Of the 12 public complaints lodged regarding the on-duty conduct of RCMP members in Nunavut between April 1, 2021, and March 31, 2022, the Commission received 11 complaints, while the RCMP received 1 complaint

Complaints lodged with the Commission vs. RCMP 2021-2022

*1% of the complaints were lodged with the provincial/territorial authority

Text Version
Complaints lodged with the Commission vs. RCMP 2021-2022
Nunavut Canada-wide
RCMP 9% 4%
Commission 91% 95%

While the Commission and the RCMP receive a large number of public complaints each fiscal year, not all meet the complaint criteria laid out in section 45.53 of the Royal Canadian Mounted Police Act.

Public Complaints in Nunavut

Text Version
Public Complaints in Nunavut
2017-2018 2018-2019 2019-2020 2020-2021 2021-2022
Total # of complaints received 22 24 24 28 11
Total # of complaints meeting criteria (per section 45.53 of RCMP Act) 15 22 17 24 8

Public Complaints Finalized

The RCMP investigates public complaints* and provides the complainant with a report, finalizing the complaint.

It is important to note that complaints finalized by the RCMP within a fiscal year are not necessarily related to complaints lodged during that same time period.

For example, a complaint that is finalized in February 2022 (FY 2021-22) may have been lodged in December 2020 (FY 2021-22).

Number of Finalized Complaints in Nunavut

Text Version
Number of Finalized Complaints in Nunavut
2017-2018 2018-2019 2019-2020 2020-2021 2021-2022
4 38 23 19 12

Complaints can be resolved as follows:

  • informally resolved by the RCMP;
  • investigated by the RCMP;
  • withdrawn by the complainant;
  • terminated by the RCMP.

Resolution of Complaints in Nunavut**

Text Version
Resolution of Complaints in Nunavut**
2017-2018 2018-2019 2019-2020 2020-2021 2021-2022
Informally resolved 2 17 7 5 2
Investigated by the RCMP 0 10 10 6 3
Withdrawn by complainant 2 9 5 6 5
Terminated by the RCMP 0 2 1 2 3

*With the exception of public interest investigations, which are carried out by the Commission.

**A small number of complaints are resolved annually using a combination of two or more of the mechanisms listed above. Given that few complaints fall within this category they are not represented in the graph Resolution of Complaints in Nunavut.

Finalized Complaints & Allegations

Allegations are classified according to the following categories.

  • Improper Attitude
  • Improper Use of Force
  • Improper Use of Firearms
  • Irregularity in Procedure
  • Driving Irregularity
  • Neglect of Duty
  • Statutory Offence
  • Mishandling of Property
  • Evidence Irregularity
  • Oppressive Conduct
  • Improper Arrest
  • Improper Persons / Vehicles Search
  • Improper Search of Premises
  • Policy
  • Equipment
  • Service

A full description of each of these categories is available on the CRCC website.

In 2021-22, the RCMP in Nunavut finalized 12 complaints containing 31 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Improper Use of Force

11

0

2

4

0

5

Improper Attitude

9

0

2

2

1

4

Neglect of Duty

7

2

1

0

0

4

Mishandling of Property

3

0

0

0

1

2

Driving Irregularity

1

0

0

0

0

1

In 2020-21, the RCMP in Nunavut finalized 19 complaints containing 40 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Improper Attitude

19

3

4

7

1

4

Neglect of Duty

9

2

4

0

0

3

Improper Use of Force

5

1

3

0

1

0

Improper Arrest

5

0

4

1

0

0

Driving Irregularity

2

0

2

0

0

0

In 2019-20, the RCMP in Nunavut finalized 23 complaints containing 68 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Neglect of Duty

28

2

18

3

0

5

Improper Use of Force

16

0

13

0

0

2

Improper Attitude

15

0

2

8

1

4

Improper search of premises

5

0

0

2

0

3

Improper Arrest

2

0

1

1

0

0

In 2018-19, the RCMP in Nunavut finalized 38 complaints containing 151 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Neglect of Duty

61

30

20

8

2

9

Improper Use of Force

31

0

16

5

0

10

Improper Arrest

24

0

24

0

0

0

Improper Attitude

23

0

1

11

2

9

Improper Search

5

0

0

5

0

0

In 2017-18, the RCMP in Nunavut finalized 4 complaints containing 4 allegations. The most common allegations made in these complaints, and the way in which they were resolved, are outlined below:

Allegation & Number Substantiated by RCMP Not Substantiated by RCMP Informally resolved by RCMP Terminated by RCMP Withdrawn by complainant

Improper Attitude

2

0

0

1

0

1

Neglect of Duty

2

0

0

1

0

1

Complaints Referred to the Commission for Review

Following the RCMP's investigation of a public complaint, if a complainant is not satisfied with how the RCMP has concluded their complaint, the legislation allows them to refer their complaint to the Commission for review.

At any point during its review, The Commission may request that the RCMP investigate further.

If the Commission is satisfied with RCMP's handling of the complaint, the Chairperson issues a Satisfied Report to the RCMP Commissioner, the Minister of Public Safety, the complainant, and the member(s) involved, thereby ending the review process.

If the Commission is not satisfied with the RCMP's handling of the complaint the Chairperson will issue an Interim Report, outlining various findings and recommendations directed at the RCMP, which will be sent to the RCMP Commissioner and the Minister of Public Safety.

Once the Interim Report has been reviewed by the RCMP, the RCMP Commissioner gives notice, identifying which recommendations the RCMP will act on. If no, or a different, action is to be taken, the Commissioner must provide reasons to the Commission.

The Chairperson considers the Commissioner's Response, and prepares a Final Report.

In 2021-22, the Commission received 0  new requests for review concerning complaints in Nunavut.

Number of Finalized Complaints Referred to Commission for Review (NU)

Text Version
Number of Finalized Complaints Referred to Commission for Review (NU)
2017-2018 2018-2019 2019-2020 2020-2021 2021-2022
0 5 0 1 0
Review Reports Issued (NU)
  Satisfied Reports Interim Reports Final Reports Total

2017-18

0

2

0

2

2018-19

0

0

0

0

2019-20

0

0

0

0

2020-21

1

1

0

2

2021-22

0

1

4

5

Recommendations

In the 2021-22, the Commission made 20 recommendations in Nunavut. The breakdown of RCMP responses to CRCC recommendations is as follows:

Recommendation Types Issued by the CRCC in Nunavut
Recommendation Number

Operational Guidance

13

Apology

3

Policy Review/Amendment

2

Meeting/Mediation

2

Recommendations Supported by the RCMP in Nunavut
Recommendation Number

Supported

67%

Partially Supported

4%

Not Supported

29%

Chairperson-Initiated Complaints and Investigations

In 2021-22, the Commission Chairperson did not initiate any complaints, or public interest investigations, concerning RCMP member conduct in Nunavut.

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