Departmental Performance Report 2014-2015
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Chair's Message
On November 28, 2014, the Enhancing Royal Canadian Mounted Police Accountability Act came into force, creating the Civilian Review and Complaints Commission for the Royal Canadian Mounted Police, which replaces the former Commission for Public Complaints Against the RCMP (CPC).
The new Commission's mandate includes the complaints and review functions of the former CPC as well as authorities to conduct joint complaint investigations with provincial law enforcement review bodies, conduct reviews of specified RCMP activities, provide enhanced reporting to provinces and territories which contract for RCMP services, undertake research, conduct outreach efforts, and provide independent observers to investigations of serious incidents involving RCMP members. The new Commission received an increase in funding in Main Estimates in order to meet the demands of its expanded mandate.
I am pleased to present this first Departmental Performance Report for the Civilian Review and Complaints Commission for the Royal Canadian Mounted Police. The report provides an overview of the Commission's work over the past fiscal year, how it has met the objectives set out in the 2014–15 Report on Plans and Priorities originally submitted by the CPC, and its progress on the implementation of its expanded mandate.
The past year has been a busy one of change and growth for the Commission and its employees. Our people are the most important element of our effectiveness and I am proud of the contributions each has made during this transition year. We have welcomed our new mandate with renewed energy and focus and look forward to contributing in meaningful ways to the accountability of the RCMP and to public confidence in this very important Canadian institution.
Ian McPhail, Q.C.
Chairperson
Section I: Organizational Expenditure Overview
Organizational Profile
Appropriate Minister:The Honourable Ralph Goodale, P.C., M.P.
Institutional Head: Ian McPhail, Q.C.
Ministerial Portfolio: Public Safety and Emergency Preparedness
Enabling Instrument: Royal Canadian Mounted Police Act
Year of Incorporation / Commencement: 2014
Organizational Context
Raison d'être and Responsibilities
The Civilian Review and Complaints Commission for the Royal Canadian Mounted Police is an independent agency created by Parliament and is not part of the Royal Canadian Mounted Police (RCMP). The Commission's fundamental role is to provide civilian review of the conduct of the RCMP members in carrying out their policing duties, thereby holding the RCMP accountable to the public. The Commission ensures that complaints about the conduct of RCMP members are examined fairly and impartially. Its findings and recommendations help identify and remedy policing problems which stem from the conduct of individual RCMP members or from deficiencies in RCMP policies or practices. The Commission also conducts reviews of specified RCMP activities, reports to provinces which contract RCMP services, conducts research, program outreach and public education, and provides independent observers to investigations of serious incidents involving RCMP members.
Strategic Outcome and Program Alignment Architecture
Strategic Outcome: Public Confidence in the RCMP
Program: Civilian review of RCMP members' conduct in the performance of their duties
Internal Services
Organizational Priorities
Priority | TypeFootnote 1 | Strategic Outcome |
---|---|---|
Strengthen the public complaint process | On-going | Public confidence in the RCMP |
Summary of Progress | ||
What progress has been made toward this priority?
|
Priority | Type | Strategic Outcome |
---|---|---|
Strengthen the Commission's investigative capacity | New | Public confidence in the RCMP |
Summary of Progress | ||
What progress has been made toward this priority?
|
Priority | Type | Strategic Outcome |
---|---|---|
Introduce specified activity reviews | New | Public confidence in the RCMP |
Summary of Progress | ||
What progress has been made toward this priority?
|
Priority | Type | Strategic Outcome |
---|---|---|
Enhance relations with provincial and territorial governments, as well as police review bodies | New | Public confidence in the RCMP |
Summary of Progress |
||
What progress has been made toward this priority?
|
Priority | Type | Strategic Outcome |
---|---|---|
Increase outreach, public education and engagement efforts | On-going | Public confidence in the RCMP |
Summary of Progress |
||
What progress has been made toward this priority?
|
Priority | Type | Strategic Outcome |
---|---|---|
Ensure that the most effective and efficient tools and administrative support are in place to facilitate the transition to the new mandate | New | Public confidence in the RCMP |
Summary of Progress |
||
What progress has been made toward this priority?
|
Risk Analysis
Risk | Risk Response Strategy | Link to Program Alignment Architecture |
---|---|---|
RCMP Implementation of Commission's Recommendations As the Commission's recommendations to the RCMP are not binding, there is a risk that key recommendations will not be implemented. |
The Commission has maintained its systematic tracking of recommendations made to the RCMP and created an “Outstanding RCMP Policy Commitments” section on its website. The Commission met regularly with RCMP officials to discuss the manner and timing in which the Commission's recommendations are being implemented. |
Civilian review of RCMP members' conduct in the performance of their duties |
Responding to Major Policing Events The Commission has no control over serious incidents between the RCMP and the public. Such events may impact on workloads across the Commission and have the potential to negatively affect the maintenance of service standards and present budgeting challenges. |
The Commission has renewed its supply arrangements for specialized investigators, and will continue to track workloads, and, where needed, reallocate staff to priority areas. The Commission ensured that it had resources available to respond appropriately to any incidents that may arise throughout the fiscal year. |
Civilian review of RCMP members' conduct in the performance of their duties |
Actual Expenditures
2014–15 Main Estimates |
2014–15 Planned Spending |
2014–15 Total Authorities Available for Use |
2014–15 Actual Spending (authorities used) |
Difference (actual minus planned) |
---|---|---|---|---|
10,010,382 | 10,010,3822 | 10,175,349 | 9,599,971 | 410,411 |
2014–15 Planned |
2014–15 Actual |
2014–15 Difference (actual minus planned) |
---|---|---|
66.5 | 60 | (6.5) |
Strategic Outcome, Program and Internal Services | 2014–15 Main Estimates |
2014–15 Planned Spending |
2015–16 Planned Spending |
2016–17 Planned Spending |
2014–15 Total Authorities Available for Use | 2014–15 Actual Spending (authorities used) |
2013–14 Actual Spending (authorities used) |
2012–13 Actual Spending (authorities used) |
---|---|---|---|---|---|---|---|---|
Strategic Outcome: Public confidence in the RCMP |
||||||||
Civilian review of RCMP members' conduct in the performance of their duties | 6,206,437 | 6,206,437 | 6,307,882 | 6,406,644 | 6,417,567 | 6,181,112 | 4,361,336 | 3,127,446 |
Subtotal | 6,206,437 | 6,206,437 | 6,307,882 | 6,406,644 | 6,417,567 | 6,181,112 | 4,361,336 | 3,127,446 |
Internal Services Subtotal | 3,803,945 | 3,803,945 | 3,703,841 | 3,603,738 | 3,757,782 | 3,418,859 | 4,428,498 | 4,883,555 |
Total | 10,010,382 | 10,010,382 | 10,011,723 | 10,010,382 | 10,175,349 | 9,599,971 | 8,789,834 | 8,011,001 |
Alignment of Spending With the Whole-of-Government Framework
Strategic Outcome | Program | Spending Area | Government of Canada Outcome | 2014-15 Actual Spending |
---|---|---|---|---|
Public confidence in the RCMP | Civilian review of RCMP members' conduct in the performance of their duties | Social Affairs | A safe and secure Canada | 6,181,112 |
Spending Area | Total Planned Spending |
Total Actual Spending |
---|---|---|
Economic Affairs | ||
Social Affairs | 6,206,437 | 6,181,112 |
International Affairs | ||
Government Affairs |
Departmental Spending Trend
Text Version
2012-2013 | 2013-2014 | 2014-2015 | 2015-2016 | 2016-2017 | 2017-2018 | |
---|---|---|---|---|---|---|
Sunset Programs - Anticipated | 0 | 0 | 0 | 0 | 0 | 0 |
Statutory | 828 | 831 | 881 | 961 | 961 | 961 | Voted | 7,183 | 7,959 | 8,719 | 9,049 | 9,049 | 9,049 |
The Commission has only one program in addition to internal services and does not have any sunset programs.
Expenditures by Vote
For information on Commission for Public Complaints Against the RCMP's organizational Votes and statutory expenditures, consult the Public Accounts of Canada 2015Footnote 3 on the Public Works and Government Services Canada websiteFootnote 4.
Section II: Analysis of Program by Strategic Outcome
Strategic Outcome: Public confidence in the RCMP
Performance Indicator | Targets | Actual Results |
---|---|---|
Increased % of public confidence in the complaint process over a two-year period | 1% increase by March 2016 | N/A |
Increased % of accepted recommendations implemented over a two-year period | 1% increase by March 2016 | N/A |
Increased % of contracting partner confidence in the RCMP over a two-year period | 1% increase by March 2016 | N/A |
Program: Civilian review of RCMP members' conduct in the performance of their duties
Description
The Commission is an independent agency created by Parliament to provide fair and independent civilian review of RCMP members' conduct in the performance of their duties. The Commission accomplishes this by receiving complaints from the public about the conduct of RCMP members, and monitoring the RCMP's investigation of such complaints. Where a complainant is not satisfied with the outcome of the RCMP's response to a complaint, a request can be made to the Commission for an independent review of the members' conduct and the RCMP's handling of the matter. In reviewing complaints, the Commission may find that it is satisfied with the RCMP's handling of the complaint, or it may make findings and recommendations to the RCMP Commissioner and the Minister of Public Safety with respect to matters addressed in the complaint. The Commission also has the mandate to conduct reviews of specified RCMP activities; report to provinces which contract RCMP services; conduct research, program outreach and public education; and provide independent observers to investigations of serious incidents involving RCMP members.
2014–15 Main Estimates |
2014–15 Planned Spending |
2014–15 Total Authorities Available for Use |
2014–15 Actual Spending (authorities used) |
2014–15 Difference (actual minus planned) |
---|---|---|---|---|
6,206,437 | 6,206,437 | 6,417,567 | 6,181,112 | 25,325 |
2014–15 Planned |
2014–15 Actual |
2014–15 Difference (actual minus planned) |
---|---|---|
43 | 41 | (2) |
Expected Result | Performance Indicator | Targets | Actual Results |
---|---|---|---|
Increased transparency and public accountability of the RCMP | Increased % of public confidence in the complaint process over a two-year period. | 1% increase by March 2016 | N/A |
Increased % of accepted recommendations implemented over a two-year period | |||
Enhanced accountability to RCMP contracting provinces | Increased % of contracting partner confidence in the RCMP over a two-year period. | 1% increase by March 2016 | N/A |
Performance Analysis and Lessons Learned
In 2014–15, Commission processed 1,839 formal complaints against the RCMP, received 200 requests for review and issued a total of 139 review reports. The RCMP Commissioner accepted approximately 90% of the Commission's adverse findings and 82% of its recommendations.
The Commission also undertook a record number of public interest investigations, many of which made headlines across the county. These complex investigations involved an unprecedented volume of information, evidence, witnesses and legal issues. With its increased capacity the Commission was able to meet this challenge and generate comprehensive analysis and findings and make remedial recommendations that make a difference in how the RCMP delivers policing services to Canadians.
The Commission's new mandate allows it to undertake a review of specified RCMP activities for the purpose of ensuring accordance with legislation, regulation, ministerial direction, or RCMP policies, procedures or guidelines. In addition to the hiring of additional investigators to carry out such reviews, significant planning has occurred in preparation for this broadened mandate, including the development of a model to identify priority areas for review.
This past year, the Commission dedicated a full-time position to liaise with the provinces and territories to implement elements of the new mandate and assist them in addressing and managing complaints about the RCMP. The Commission is reporting to provincial and territorial governments and has been working with them to ensure that the content of these reports is responsive to their needs.
The Commission continued to meet its service standards for the timely handling of public complaints by adjusting its business processes and implemented new programing and technical support as well as launching a new case management system. The new system will assist with the tracking of each step of the complaint and review process, and produce business intelligence to identify and address any delays.
Internal Services
Description
Internal Services are groups of related activities and resources that are administered to support the needs of programs and other corporate obligations of an organization. These groups are Management and Oversight Services, Communications Services, Legal Services, Human Resources Management Services, Financial Management Services, Information Management Services, Information Technology Services, Real Property Services, Materiel Services, Acquisition Services, and Travel and Other Administrative Services. Internal Services include only those activities and resources that apply across an organization and not those provided to a specific program.
2014–15 Main Estimates |
2014–15 Planned Spending |
2014–15 Total Authorities Available for Use |
2014–15 Actual Spending (authorities used) |
2014–15 Difference (actual minus planned) |
---|---|---|---|---|
3,803,945 | 3,803,945 | 3,757,782 | 3,418,859 | 385,086 |
2014–15 Planned |
2014–15 Actual |
2014–15 Difference (actual minus planned) |
---|---|---|
23.5 | 18 | (5.5) |
Performance Analysis and Lessons Learned
The Commission continued to restructure its administrative services with a focus on creating efficiencies that allowed for the investment of savings into new mandate areas along with enhancements to the complaint and review processes.
A new case management system has been deployed to consolidate and centralize all aspects of the public complaint process into one information management system. This supports both the management of complaint and review processes and the Commission's new provincial reporting requirements.
Section III: Supplementary Information
Financial Statements Highlights
2014–15 Planned Results |
2014–15 Actual |
2013–14 Actual |
Difference (2014–15 actual minus 2014–15 planned) | Difference (2014–15 actual minus 2013–14 actual) | |
---|---|---|---|---|---|
Total expenses | $11,517,916 | $10,694,744 | $,890,032 | $(823,172) | $823,172 |
Total revenues | - | - | - | - | - |
Net cost of operations before government funding and transfers | $11,517,916 | $10,694,744 | $,890,032 | $(823,172) | $823,172 |
2014–15 | 2013–14 | Difference (2014–15 minus 2013–14) |
|
---|---|---|---|
Total net liabilities | $1,466,873 | $1,188,872 | $278,001 |
Total net financial assets | $820,367 | $768,474 | $51,893 |
Departmental net debt | $646,506 | $420,398 | $226,108 |
Total non-financial assets | $464,828 | $505,544 | $-40,716 |
Departmental net financial position | $(181,678) | $85,146 | $(266,824) |
Financial Statements
The Commission's Financial Statements for the reporting period can be viewed on the Commission's websiteFootnote 5. With the transition to the new mandate on November 28, 2014, all appropriations unexpended by the former Commission on November 28, 2014, were deemed to be appropriated for the new Commission. All rights and property held and all obligations and liabilities of the former Commission were also deemed to be held by the new Commission. Given this continuity between the former Commission and the new Commission, management has included results of the former Commission up to November 28, 2014, in its 2014–15 reporting. For comparative purposes, 2013–14 results of the former Commission have also been included.
Supplementary Information Tables
TheCommission does not have any supplementary information tables.
Tax Expenditures and Evaluations
The tax system can be used to achieve public policy objectives through the application of special measures such as low tax rates, exemptions, deductions, deferrals and credits. The Department of Finance Canada publishes cost estimates and projections for these measures annually in the Tax Expenditures and EvaluationsFootnote 6 publication. The tax measures presented in the Tax Expenditures and Evaluations publication are the responsibility of the Minister of Finance.
Section IV: Organizational Contact Information
E-mail:
Telephone:
From anywhere in Canada: 1-800-665-6878
TTY: 1-866-432-5837
Fax:
604-501-4095
Mail:
P.O. Box 1722, Station B,
Ottawa, ON K1P 0B3
Web:
Appendix: Definitions
appropriation (crédit):Any authority of Parliament to pay money out of the Consolidated Revenue Fund.
budgetary expenditures (dépenses budgétaires):Includes operating and capital expenditures; transfer payments to other levels of government, organizations or individuals; and payments to Crown corporations.
Departmental Performance Report (rapport ministériel sur le rendement):Reports on an appropriated organization's actual accomplishments against the plans, priorities and expected results set out in the corresponding Report on Plans and Priorities. These reports are tabled in Parliament in the fall.
full-time equivalent (équivalent temps plein):Is a measure of the extent to which an employee represents a full person-year charge against a departmental budget. Full-time equivalents are calculated as a ratio of assigned hours of work to scheduled hours of work. Scheduled hours of work are set out in collective agreements.
Government of Canada outcomes (résultats du gouvernement du Canada):A set of 16 high-level objectives defined for the government as a whole, grouped in four spending areas: economic affairs, social affairs, international affairs and government affairs.
Management, Resources and Results Structure (Structure de la gestion, des ressources et des résultats):A comprehensive framework that consists of an organization's inventory of programs, resources, results, performance indicators and governance information. Programs and results are depicted in their hierarchical relationship to each other and to the Strategic Outcome(s) to which they contribute. The Management, Resources and Results Structure is developed from the Program Alignment Architecture.
non-budgetary expenditures (dépenses non budgétaires):Includes net outlays and receipts related to loans, investments and advances, which change the composition of the financial assets of the Government of Canada.
performance (rendement):What an organization did with its resources to achieve its results, how well those results compare to what the organization intended to achieve and how well lessons learned have been identified.
performance indicator (indicateur de rendement):A qualitative or quantitative means of measuring an output or outcome, with the intention of gauging the performance of an organization, program, policy or initiative respecting expected results.
performance reporting (production de rapports sur le rendement): The process of communicating evidence-based performance information. Performance reporting supports decision making, accountability and transparency.
planned spending (dépenses prévues): For Reports on Plans and Priorities (RPPs) and Departmental Performance Reports (DPRs), planned spending refers to those amounts that receive Treasury Board approval by February 1. Therefore, planned spending may include amounts incremental to planned expenditures presented in the Main Estimates. A department is expected to be aware of the authorities that it has sought and received. The determination of planned spending is a departmental responsibility, and departments must be able to defend the expenditure and accrual numbers presented in their RPPs and DPRs.
plan (plan):The articulation of strategic choices, which provides information on how an organization intends to achieve its priorities and associated results. Generally a plan will explain the logic behind the strategies chosen and tend to focus on actions that lead up to the expected result.
priorities (priorité):Plans or projects that an organization has chosen to focus and report on during the planning period. Priorities represent the things that are most important or what must be done first to support the achievement of the desired Strategic Outcome(s).
program (programme):A group of related resource inputs and activities that are managed to meet specific needs and to achieve intended results and that are treated as a budgetary unit.
Program Alignment Architecture (architecture d'alignement des programmes): A structured inventory of an organization's programs depicting the hierarchical relationship between programs and the Strategic Outcome(s) to which they contribute.
Report on Plans and Priorities (rapport sur les plans et les priorités):Provides information on the plans and expected performance of appropriated organizations over a three-year period. These reports are tabled in Parliament each spring.
result (résultat):An external consequence attributed, in part, to an organization, policy, program or initiative. Results are not within the control of a single organization, policy, program or initiative; instead they are within the area of the organization's influence.
statutory expenditures (dépenses législatives): Expenditures that Parliament has approved through legislation other than appropriation acts. The legislation sets out the purpose of the expenditures and the terms and conditions under which they may be made.
Strategic Outcome (résultat stratégique):A long-term and enduring benefit to Canadians that is linked to the organization's mandate, vision and core functions.
sunset program (programme temporisé):A time-limited program that does not have an ongoing funding and policy authority. When the program is set to expire, a decision must be made whether to continue the program. In the case of a renewal, the decision specifies the scope, funding level and duration.
target (cible):A measurable performance or success level that an organization, program or initiative plans to achieve within a specified time period. Targets can be either quantitative or qualitative.
voted expenditures (dépenses votées): Expenditures that Parliament approves annually through an Appropriation Act. The Vote wording becomes the governing conditions under which these expenditures may be made.
whole-of-government framework (cadre pangouvernemental): Maps the financial contributions of federal organizations receiving appropriations by aligning their Programs to a set of 16 government-wide, high-level outcome areas, grouped under four spending areas.
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